Sales Team Manager Outbound

The role
We are looking for a Sales Team Manager (Outbound)
This role sits within what we call the "Existing Borrower Retention" team, a subsection of the Direct Sales team. They are the face of Funding Circle to our existing customers and work passionately to make sure small businesses have an incredible experience in getting the right funding that they need.
Who are we?
Our mission is to build the place where small businesses get the funding they need to win.
We do this by uniting cutting-edge data and technology to deliver an unbeatable customer experience. With a decade of expertise under our belt, we've built a game-changer of a platform that's reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get an instant decision, giving them access to affordable funding in a flash.
99% of businesses are small businesses! And in most cases aren't given the finance they need to grow. We're here to change that because the world needs small business.
Want to learn more?

• We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here: https://uk/impact
• To see what our customers think, visit our Trustpilot page: https://review/fundingcircle.com
• And we're still evolving! With over a decade leading the industry with our award winning core loans offering we are now well on our way to solving more SME finance challenges transforming into a multi-product lending platform.

What will you be doing?
We're looking for an engaged People Manager who will be there to coach, train and develop their team to maximise their potential as well as looking to improve the efficiency and delivery of the team.

• Motivate and performance manage your team to achieve your/their targets. Setting short, medium & long term goals with your reports and supporting them in their development toward them
• Take the lead on onboarding new starters to a rapidly evolving team
• Leading the implementation of continuous improvement to drive the team forward
• Championing best practice initiatives and ensure internal controls and policies are adhered to
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

What we're looking for

• Experience working in a high-volume sales role
• Interested in management and/or mentoring/coaching (experience not essential)
• Proven to achieve set goals and high performance
• Commercially aware with strong business acumen
• A strong relationship builder internally and externally
• Strategic and forward thinking

At Funding Circle, we celebrate and support the differences that make you, you. We're proud to be an equal-opportunity workplace and affirmative-action employer. We truly believe that diversity makes us better .
Why join us?
Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars: Health, Wealth, Development & Lifestyle.
We offer hybrid working, with a blend of 2-3 days either in the office or at home. When you're in the office you can take advantage of our free barista and subsidised lunches through JustEat and we will help support your home working set-up. We support flexible working arrangements so please speak to our recruitment team if this is something you'd like to learn more about.
A few highlights:

• Health: Private Medical Insurance through Aviva, Dental Insurance through Bupa, MediCash, free access to online therapy sessions via Spill and exclusive discounts with Hertility for reproductive health support.
• Wealth: Octopus Money Coach, free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
• Development: Learning allowance and full access to LinkedIn Learning.
• Lifestyle: Gympass, Electric Car Scheme and more!

And finally, we have enhanced all of our parental leave policies - we actually won the AltFi Award for Diversity, Equity and Inclusion Initiative of the Year 2022 for our Partner Leave policy. You can read more here: https://article/10158_the-altfi-awards-2022-here-are-the-winners
Research shows that some people are less likely to apply to jobs unless they meet every single criteria. At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn't align perfectly with the requirements. You might just be the perfect addition to the team!
Want to Build The Incredible? We'd love to hear from you.