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Form of work
SalaryAbout The Role
We are actively building diverse teams and welcome applications from everyone.
Role: Scanning Operator
Location: Birmingham, on site
Contract Type: Temporary (9 months)
Salary Package: £11.12 per hour
- An inclusive workplace
- Excellent package: solid basic and company benefits
- Hybrid working in line with role requirements
- Career development and life-long learning opportunities
- Opportunity to join Europe's largest privately-owned IT Company
To support the successful delivery of customer projects and contracts, to deadline, SLA, compliance and quality requirements.
- Taking receipt of customer document originals from third parties (whether external couriers or internal SCC teams)
- Ensuring that received customer document originals are recorded in the SCC DocuHub audit trail/Tracking system
- Assist with the preparation of customer documents in readiness for scanning, including removal of staples, paper-clips etc; insertion of separator sheets, and the organisation of customer documents in a orderly and structured manner
- Ensure that the handling and management of customer document originals is maintain in an environment which is free from any cross-contamination from other customer work
- Ensure that the scanning of customer document originals is undertaken in an environment which is free from any cross-contamination from other customer work
- Process customer hard-copy documents through the SCC scanners
- Ensure quality assurance measures are adhered to at all times
- Ensure quality check processes and procedures are undertaken for any indexing or file processing stages
- Accurately file name and index scanned documents
- If required manage any exceptions through the provided process
- If an exception falls outside of the available process, escalate issue to Lead Operator, Team Leader or Manager as appropriate
- Pro-active, organised and well-structured approach, taking ownership of tasks and duties in scope of role.
- Open Communication skills with both internal teams and customers
- Customer first focus
- Self motivated with professional standard
About Us
SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.
We are an equal opportunities employer
SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.
