Company

Proftech TalentSee more

addressAddressSolihull, West Midlands
type Form of workContract
salary Salary£25,000 - £30,000/annum
CategoryFMCG

Job description

Scheduler/Planner

We are recruiting for a Scheduler/Planner for a manufacturer and global leader in their field on a contract basis of approximately 6-9 months based in offices in Solihull.

Your role will be to schedule engineer visit and trainers visits, ensuring a high level of customer service. This is a fast-paced role where no day is the same. It would suit someone highly organised and who likes a varied workload.

As a Scheduler/Planner, you will need to have/be:

  • Proven track record in Sales and Customer Service
  • Diary Management
  • Educated to GCSE or equivalent in Maths and English
  • Customer focused
  • Naturally comfortable on the phone with an excellent telephone manner
  • Good communication skills both written and verbally
  • Highly organised
  • PC literate
  • High attention to detail
  • Problem solver

Details:

  • Salary: £25, 000 - £30, 000
  • Working Hours: Monday - Friday hours between 8.30am - 5.30pm (8.30am-4.30pm, 9.00am-5.00pm, 9.30am-5.30pm)
  • Location: Solihull
  • Duration: Contract - 6 - 9 months

Role of Scheduler/Planner:

  • Handling incoming calls
  • Managing email inbox
  • Scheduling engineers and trainer visits to sites across the UK
  • Provide up to date information to the engineers and trainers for all visits
  • Order processing
  • Resolving customer queries
  • Maintaining the customer CRM

Benefits of working as a Scheduler/Planner:

  • 25 days holiday + bank holidays + birthday leave
  • Christmas shut down
  • Free onsite parking for all employees
  • Annual leave buy and sell scheme
  • Pension salary sacrifice scheme
  • Opportunities to develop your career further with access for both formal and informal training and education
  • Long service awards
  • Life Assurance after 12 months employment
  • An active social committee
Refer code: 3379866. Proftech Talent - The previous day - 2024-05-23 15:25

Proftech Talent

Solihull, West Midlands
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