Scheme Manager

Sheltered Scheme Manager

Salary- 25, 546

Location - St Helens

We are currently recruiting for a Sheltered Scheme Manager to work for a Housing Association in the St Helens area on a temporary basis.

PURPOSE OF THE POST:

Support Network is dedicated to helping people to remain safe, manage a home and support older people to maintain independent living. Our Network Teams are committed to delivering a range of housing related support services to people who require a bit more support either on a short term or longer-term basis.

This is an important role in which you will:

• To assist in the letting process and carry out viewings of properties with applicants whilst promoting the benefits of sheltered housing.
• Deliver a case management approach that assists tenants to manage safely at home.
• Carry out tenant daily wellbeing calls and checks based on assessed risk that promotes independence and respond to emergency calls via the emergency system when on duty.
• Ensuring the safety of the schemes including carrying out routine Health and Safety inspections and weekly fire alarm tests.
• Management of the appropriate use of communal areas, including the monitoring of communal cleaning.
• To assist residents with reporting of repairs and report urgent and non-urgent communal repairs, liaising with contractors
• Liaise with external repairs, maintenance and service contractors monitoring the quality of completed works.
• Work collaboratively and build relationships of trust and respect with internal & external partners to promote independent living.
• Promote safety and protection of vulnerable adults and children by ensuring that all safeguarding issues and concerns are reported promptly in accordance with Local Authorities and Safeguarding Policies.

To be successful in this role you will:

• Have a passion for working to improve the lives of older people
• A proactive, professional, commercial, and resilient approach, able to work well at pace and produce innovative solutions
• Experience of working with statutory agencies and the voluntary sector
• The skills to manage relationships with tenants including challenging non-compliance

PLEASE NOTE:

Enhanced DBS Required.