Secretary / Admin

Office AdministratorWe are seeking an organised and proactive Office Administrator to join our team. As the first point of contact for clients, you will play a crucial role in ensuring a positive experience. Your responsibilities will include greeting clients, answering phone calls, and handling administrative tasks. If you have experience with client databases, company secretarial duties, and compliance regulations, we'd love to hear from you!Responsibilities:

• Front of House:
  • Greet clients warmly upon arrival for appointments.
  • Engage with clients who visit with books or questions, directing enquiries to the appropriate accountants.
• Communication:
  • Answer incoming phone calls promptly and professionally.
  • Issue accounts and tax returns after fee processing.
  • Process cash and card payments accurately.
• Database Management:
  • Maintain our client database, ensuring accurate and up-to-date records.
  • Proficiency with Microsoft Outlook is essential.
• Company Secretarial Duties:
  • Understanding the basics of company secretarial responsibilities.
• Administrative Tasks:
  • Scan and process incoming mail efficiently.
  • Organise outgoing mail.
  • Ensure compliance with AML (Anti-Money Laundering) and GDPR (General Data Protection Regulation) regulations.
• General Office Duties:
  • Manage office supplies and keep the records cupboard tidy.
  • Coordinate events and book training courses as needed.

Salary:

• Salary range depends on experience, approximately £25,000 to £26,000 per annum.

If you are detail-oriented, customer-focused, and thrive in a dynamic office environment, we encourage you to apply!

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