Reports to Supervisor/ Area Manager
Shift Pattern
Monday- Sunday 04:00-13:00 & 13:00-22:00
Monday- Sunday 06:00-14:00 & 14:00-22:00
Role Summary:
Minimize anti-social behaviour and theft within a premises
Arrest suspected shoplifters (adhering to ASCONE)
Provide an uniformed presence within a premises
Provide a safe and secure working environment for all staff
Provide a safe and secure environment for all shoppers
Issue Banning notice in accordance of client policies.
Responsibilities:
To maintain a high-profile visual deterrent on the floor to prevent theft
Maintain working knowledge of Assignment Instructions and Risk Assessments.
Manage violent & aggressive customers.
Fully understand criminal and civil offences.
Complete dynamic risk assessments throughout shift.
Fully trained in physical intervention and knowledge of when to deploy.
To patrol the floor to prevent and detect theft and only as a last resort detain persons for theft (strictly adhering to ASCONE procedure).
Carry out initial investigations and report both verbally and in writing on incidents of theft and suspicious activities.
Complete witness and incident statements.
Obtain statements from witnesses.
Fully trained in all methods of deterring.
To maintain good order on the floor, discourage anti-social behaviour and shrink the numbers of theft.
Convey store policies and emergency procedures to visitors.
Report all incidents via the Timegate platform.
Person Specification
Minimum 3 years experience in the security industry or equivalent (Police, Armed Forces, investigations etc)
Full knowledge of the Theft Act 1968 and Theft Amendment act 1996
Full knowledge of public disorder offences
SIA License
CCTV License
Excellent written and verbal communication
OTHER REQUIREMENTS
Security officers would have to go through Airport Security Clearance
Posted 3 weeks ago
March 20, 2024
March 22, 2024
Luton, UK
Security Officer- Luton Airport
40+h / week
£11.50 / hour