Senior Account Manager

We are looking for an experienced Senior Account Manager to work in a successful friendly team with experience of both inbound and outbound calls, having excellent account management customer service skills. The role is fast paced and ideally suited to a person who can multitask and be part of a team.

The role:

• Answering inbound calls with confident negotiation skills
• Making outbound sales calls, building rapport with prospective customers
• Responding to emails in a timely manner
• Pricing and entering order details on the system.
• Dealing with customer queries
• Delivering great service to customers
• Hitting monthly Sales and productivity targets
• Aspirations to move up as the business grows vs the 5-year plan.

What you should be able to bring to the role:

• Proven Sales Experience with evidence of hitting set KPIs.
• An upbeat friendly approach to speaking to customers is essential.
• Resilience
• Attention to detail.
• Ability to work under pressure.
• Effective Listening skills
• Excellent Communication skills on all platforms
• PC literate

What’s on offer:

• 25 days holiday plus bank holidays
• Opportunity to purchase up to 5 extra holidays per year.
• Monthly employee recognition awards
• Long service awards
• Access to free virtual fitness sessions
• Contributory workplace pension scheme
• Healthcare cashback plan
• Employee assistance programme
• Cycle to work scheme.
• Life assurance scheme

Why choose NWF Fuels:

As well as competitive pay and an excellent benefits package, NWF Fuels has a modern fleet of over 155 fuel tankers and a strategically located depot network. NWF Fuels supplies a comprehensive range of fuel related products coast-to-coast throughout England and Wales to Domestic, Agricultural, Commercial and Retail customers. A focus on service and the customer is what differentiates NWF Fuels in the market and it is the attitude of the people within NWF Fuels which drives this difference. The business has grown both organically and through acquisition and is the third largest fuel distributor in the UK. NWF Fuels is part of the AIM’s listed NWF Group listed on the London Stock exchange.
If this opportunity sounds like a great fit for you, we would be delighted to receive your application and look forward to potentially making you a part of our team at NWF Fuels.

REF-212 903