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Form of work #BelongWithUs
Come and join us as a relationship savvy and adaptable Senior Account Manager and be part of a hugely successful and friendly team.
The Role:
As a Senior Account Manager for our Non Residential team you'll build strong client relationships, you'll be the go-to person between the company and customers, you'll handle questions and issues with care, and you'll work closely with teams inside to give top-notch service and spot chances to boost sales.
Key Responsibilities
Develop key relationships with decision makers in mid-large contractors in order to influence the ongoing development and retention of sales, opportunity to maximise sales and delivery of an annual strategy plan.
Facilitate and manage new and existing live orders and act as the key contact for the Customer, attend review meetings as required, respond to all requests, and resolve all issues that should arise.
Ensure that the Company meets all of its obligations during the supply/call-off of product over the lifecycle of any given project, increasing the likelihood of future orders.
Ensure that all quotations are submitted on time and in accordance with customer requirements. Work internal estimators and approved suppliers to maximise contract support where applicable.
Identify and secure further sales opportunities with existing and new customers to grow market share across sectors.
Develop and implement a strategy of continuous improvement to drive sales growth, enhance customer relationships, increase margin and grow sales.
Develop and implement a strategy of continuous improvement to drive sales growth, enhance customer relationships, increase margin and grow sales.
Identify specification and value engineering opportunities to improve quote conversion rates and provide value to customers in order that they meet project budget constraints.
Build customer, sector, market and industry knowledge to help drive growth and support the development of the business strategy.
This is a hybrid-based role from our head office in Crick, Northamptonshire. That said travel is required so a full driving license is a must!
You:
You’ll live and breathe our Customer first ethos, with an agile and pro-active approach. You’ll enjoy working collaboratively with the wider teams and you’ll be committed to acting with integrity and honesty in everything you do.
Skills and competencies
Key Account Management experience is essential.
Sanitary ware sector sector is also beneficial.
Understanding of the fill sales cycle, with the ability to influence customers and stakeholders around you.
Superb communication skills, both verbal and written.
A hunger to help build a brand new team and sales channel.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
Bonus
Discounts, savings and cash back at numerous retailers
Life assurance
Extended family policy including maternity, paternity, additional annual leave and more
Mental Health First Aiders and Employee Assistance Programme, we look out for each other
Complete induction and a company that lets you grow and encourages development
Financial education and loans
Flexible working options
A business striving to create an environment of inclusion so everyone can be their true self
And more!
#BelongWithUs
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
