Description
You are ready to deliver innovative solutions for customers.
SAM - Role Overview
As a Senior Account Manager, you will typically manage client relationships; contribute to successful work flow, processes and tactical execution. Furthermore, you will act as a role model and mentor to other staff members.
Responsibilities
- Able to take complex policy and break it down into impactful and succinct communications for various stakeholders
- Contribute to quality client-service; ensuring work is of an excellent standard in order to meet/exceed client expectations
- Translate client business needs into clear action steps with solution-oriented focus
- Be responsible for budget management on accounts and keep abreast of budget issues; always ensuring account profitability
- Provide day to day strategic health policy advice and strategic counsel to clients
- Take ownership of projects and work to upskill junior members of the team in healthcare policy communications
Essential Requirements
- Educated to degree level
- Health public affairs / health policy experience, including strong policy analysis skills
- Agency experience or the equivalent experience with an agency model / in house
- Experience working at a regional and global level in healthcare policy / public affairs or government affairs / policy communications
- Solid, proven writing skills and abilities
- Understanding of how political and regulatory institutions (EMA, FDA, MHRA, NICE and other HTA bodies) work in Europe, UK and the US
- Strong willingness and confidence to interact with, challenge, and gain the trust of senior clients
- Provide counsel and strategy for healthcare policy communications clients and across the Value, Access and Reputation team
- Provide clear management and ownership of projects and work to upskill junior members of the team in healthcare policy communications
- Provide day to day strategic health policy advice and strategic counsel to clients
- Deliver quality client-service; ensuring work is of an excellent standard in order to meet/exceed client expectations
- Translate client business needs into communications action steps with solution-oriented focus
- Be responsible for budget management on accounts and keep abreast of budget issues; always ensuring account profitability
- Help support, mentor and motivate staff members; always leading by example
- Actively participate in new business development, presentations and proposals; identifying any prospects
- Contribute to the management of the PR and External Affairs team
- Educated to degree level
- Health public affairs / health policy experience, including strong policy analysis skills
- Experience working at a regional and global level in healthcare policy / public affairs or government affairs / patient advocacy / policy communications
- Extensive healthcare policy / public affairs experience with progressive job responsibilities
- Agency experience or the equivalent experience with an agency model / in house
- Demonstrated results in healthcare policy / public affairs work, client service and account leadership
- Strong understanding of how political and regulatory institutions (EMA, FDA, MHRA, NICE and other HTA bodies) work in Europe, UK and the US
- Strong willingness and confidence to interact with, challenge, and gain the trust of senior clients
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
At Syneos Health Public Relations, the possibilities are infinite. Because of our “no walls, no limits” philosophy and entrepreneurial spirit, our employees have the opportunity and potential to work on projects beyond their years of experience. The only limitations here are those that are self-imposed, and we make sure to reward staff based on talent, not title.
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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)