AddressAbout Us
Local independent family funeral directors based in North Bristol and South Gloucestershire. Our family have been helping to support our local communities with their funerals for over 50 years. We pride ourselves on providing a professional, compassionate, and personalised service.
The Role
We are currently seeking a dedicated and compassionate Senior Administrator to join our team on a full-time basis. The role requires experience in both financial and administrative tasks, as well as leadership capabilities. The successful candidate will be responsible for leading a small team of administrators, guiding them towards achieving operational excellence in order to support the business in offering the highest quality funeral services.
We value a positive attitude, strong interpersonal skills, and the willingness to learn and grow in this rewarding profession.
Responsibilities
As the Senior Administrator, you will part of our senior leadership team, helping to drive the business forward while specifically overseeing the HR, Finance, and administrative functions of the business.
The role includes;
- Key stakeholder in the HR process. Acting as first point of contact, liaising with the external HR Team and managing staff annual leave requests across the company.
- Working alongside the external Finance and Payroll teams.
- Provide high-level administrative support, managing payments in and out of the business.
- Overseeing the admin team as they manage, organise and update relevant data using our internal database applications.
- Liaising with internal team of Funeral Directors on a regular basis to ensure information provided is accurate and up-to-date.
- Overseeing that operating procedures are adhered to and maintained on a daily basis.
- Other business-related duties as assigned.
- Due to the nature of the business, there will be some requirement to speak with bereaved families both in person and over the phone.
Experience & Skills
- Strong communication skills and the ability to interact with grieving families with compassion and empathy.
- Strong organisational skills and attention to detail.
- Excellent interpersonal skills and the ability to build strong relationships within the local community.
- Proficient at operating a computer including the use of Microsoft Office 365 Suite.
- Willingness to develop knowledge & skills through training.
- Full training will be provided, so previous experience in the funeral directing role is not essential.
Appearance
All members of staff must be well presented.
As representatives for both the business and our family, all employees are expected to act with sensitivity and professionalism at all times.
Salaries & Benefits
Salary will be discussed with potential candidates during interview and will be dependent upon any prior experience in the role/industry.
Any overtime worked over your contractual hours will be paid at an overtime rate.
Deadline
Application Deadline: 22.03.2024
Job Types: Full-time, Permanent
Salary: £33,000.00-£37,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 22/03/2024
Expected start date: 01/05/2024
