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Form of work
Salary Our leading Financial Services Sector Client is continuing a high growth trajectory, coupled with an ambitious transformation programme are now seeking a Senior Administrator contribute to the delivery of the Payments Team's objectives, ensuring that the organisation's strategic goals are reached.
Role Profile
The Senior Administrator will be:
* Responsible for the accurate and efficient completion of standard and complex administrative tasks provided to you
* Proactive and reactive in contact with customers and advisers, plus any other relevant parties via telephone, letter or email to ensure work is processed efficiently and correctly
* Ensure pended work is reviewed, chased and closed within expected timescales
* Participate in the review and updating of procedures within the team, contributing through experience and client advocacy
* Timely and professional contact with stakeholders should be maintained at all times
* Support clients, advisers and colleagues through the complaints process
Person Profile
The ideal Senior Administrator will have:
* Have a minimum of 3 years' Life Assurance sector experience
* Hold a minimum of 4 GCSEs at Grade C or above to include Maths and English and/or NVQ Level 1 - or equivalent
