Senior Advisor 6 Month Ftc

Company: Barclaycard

Job Title: Senior Advisor (6 month FTC)

Location: Northampton

With roots tracing back over 300 years and with offices across 60 countries, Barclaycard retain historical precedent and a global presence that sets them apart from other graduate employers. Facilitating card transactions, Barclaycard enjoys a massive 93,000 business and retailer relationships. They're now looking for ambitious graduates to help keep delivering on their reputation for excellence.

Joining a team of likeminded graduates, the role of Senior Advisoris an unrivalled opportunity to launch a career with a prestigious, global blue-chip organisation.

Please note that this opportunity is for a 6 month fixed-term contract

Benefits:

• A competitive basic salary of GBP26,000
• Excellent scope for progression
• Great exposure with a major name in a lucrative, exciting industry
• Regular socials in a welcoming, inclusive environment
• Laptop and appropriate hardware
• Flexible working options (Hybrid working - minimum 40% time in the office)

Role:

As a Senior Advisor you will offer end to end customer servicing by completing a wide range of customer activities, including direct engagement with both internal and external customers.

Day to day accountabilities will include:

• Communicating daily with customers, maintaining strong business relationships
• Deal with complaints where necessary to drive positive outcomes and then share best practice to mitigate further issues
• Contribute to challenging quality measures in line with Governance & Compliance standards
• Identify and implement improvement opportunities to support improved customer servicing and / or reduce operating costs
• Take responsibility for high volume processing and the handling of tasks, ensuring accuracy and efficiency

Requirements:

• Educated to degree level
• Possess exceptional communication and interpersonal skills
• Excellent time management skills
• Self-motivated, with a strong desire to succeed
• IT literate and proficient in the Microsoft Office Suite
• Team player, with the ability to work independently

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.