AddressWärtsilä Energy Storage & Optimization (ES&O) is the leading global Energy Storage optimizer. Our mission is to deliver integrated energy solutions that build a resilient, intelligent, and flexible energy infrastructure - unlocking the way to an optimized renewable future. By integrating renewables, energy management technology, and storage with traditional energy resources, we reinvent clean energy production from the largest and most complex grids to the most remote and essential microgrids. We play a key role in Wärtsilä’s vision towards a 100% renewable energy future through flexibility, reliability, and integration and a more sustainable world for us all.
If you are a dynamic and energetic person and enjoy working in a challenging and exciting multicultural environment, and a team player who is creative and thinks outside the box, constantly seeking to improve performance by setting and exceeding your targets, read on!
In the Wärtsilä Energy – ES&O Lifecycle Management, we are looking for a Sr. Agreement Manager for a growing Energy Storage market in Americas. The position will report to the General Manager, ES&O Lifecycle Management and be based in Houston, United States.
The Sr. Agreement Manager is accountable for ES&O Agreement Management team in the geographical region. ES&O Agreement Management team is responsible for overall performance of the assigned agreement, warranty and transactional customers including agreement renewals, upselling, customer care and lifecycle services delivery during the lifecycle of the ESS installations. This includes driving financial, operative, and technical performance of customer installations, identification of customer pain points and addressing those with corrective actions. The Sr. Agreement Manager will also secure customer investments and minimize related financial risks and ensure customer profitability by proactively identifying performance improvement measures. The Sr. Agreement Manager will work closely with the other ES&O teams to ensure a seamless process from project delivery into lifecycle support.
Accountability:
• Commercial and overall performance of assigned agreement and warranty contracts including renewals, upselling, and lifecycle margin.
• Transactional sales for ES&O’s lifecycle customers.
• Operative and technical performance of customer battery Energy Storage system, identification of customer pain points and addressing those with corrective actions.
• Identify performance improvement measures together with Expertise Centres and Business Line.
• Customer satisfaction.
• Collecting receivables in a timely manner.
Main responsibilities:
• Lead, coach, and develop the team of Energy StorageAgreement Managers globally.
• Execute assigned contracts accordance with Wärtsilä Services guidelines, the Contract Management process and general management practices in a safe and cost-effective way.
• Implement Contract Management action plans, processes, and guidelines in the assigned responsibility area.
• Follow-up customer satisfaction and ensure that agreed actions are taken in the area or in the assigned responsibility area.
• Plan, budget, and manage result of the work within the scope of the contract.
• Optimise assets such as inventories, receivables, fixed assets etc. tied to the contract.
• Maintain good internal and external stakeholder relationships.
• Ensure quality of work related to the contract execution.
• Follow up financial, operative, and technical performance through reviews and reporting and take corrective actions.
• Maintaining customer related data in CRM.
Requirements
Bachelor’s or master’s degree in engineering, economics or similar is required for this role. Candidates must have at least seven (7) years of experience in contract management and administration, preferably in the energy generation industry but other industries will be considered. Demonstrated success in managing, writing, reviewing, and negotiating large, complex, and non-standard agreements is a must. Solid knowledge of legal and contractual laws governing projects would be an advantage.
Last application date: 19/07/2024
Why you and us:
You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application. At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
We are not accepting unsolicited submissions from 3rd party recruitment agencies.
Successful applicant must be authorized to work in the USA without sponsorship. We look forward to hearing from you. Qualified candidates must apply online: https://www.wartsila.com/careers
Individuals hired for positions that require on-site customer interactions and/or in-person travel may be required to be fully vaccinated against COVID-19 or other country-specific vaccinations, unless otherwise prohibited by law. Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package. Wärtsilä North America is an EOE/AA employer.
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