Senior Air Freight Export Operator

Century Recruitment have a new opportunity for an experienced Senior Air Freight Export Operatorworking for our client, an established International Freight Forwarding Company, providing transportation and consultancy services based in Colnbrook, SL3. Permanent position. Monday - Friday £35,000 - £40,000 per annum. Start date January 2024. All applicants MUST have at least 10 years experience in the freight forwarding industry. Please note, applications of those that do not have the specific requirements of the role will automatically be discarded, thank you.

Key Responsibilities:

• Be able to complete a job start to finish

• Contact shippers

• Arrange collections

• Cut MAWB & HAWBs, displaying knowledge of country requirements, IATA rates & airline requirements i.e. operator variations, Promo references etc.

• Demonstrate negotiations with airlines for maximum margin.

• Complete Customs entries and have knowledge of slightly more complex procedure codes. (IPR, BONDED, EXPORT LICENCING etc)

• Provide quotations & understand market rates

• High customer service levels throughout providing agents post flights, departure advice etc

• Can supervise a small team and delegate and manage workload between all individuals

• Ability to provide a safety net to ensure nothing is missed

• Adhere to a fast-paced environment with strong email management & response time.

• Any knowledge outside of Air freight Exports is welcomed

Job Specification:

• MUST have at least 10 years experience in the freight forwarding industry

• Had no more than 2 jobs in the last 5 years

• Must be able to work under pressure & meet tight deadlines

• Have good organisational skills

• Good communication skills

• Must have good time keeping and attendance skills

• Good telephone manner

• Attention to detail

• Have a positive attitude

• Eager to learn

• Be professional at all times

• Must be a car driver, due to location

Qualifications and Education Requirements:

• Educated to GCSE standard/A level standard

• Proficiency in MS Office (Excel & Word)

• Multi-Lingual an advantage

• Good understanding of the English language

• Good communication and written skills

• Have CO Dangerous Goods & Aviation Security training (Cargo Operative)

Software Systems:

• iDESCARTES

• CDS

• CHIEF