Senior Anti-Social Behaviour Officer

Full Time / 37 Hours Per Week / Permanent

A challenging and rewarding role in managing the reduction of anti-social behaviour across Leicester City Council’s housing areas. An exciting and new opportunity to lead a newly established team of anti-social Behaviour Officers working to reduce and manage anti-social behaviour across our housing areas.

You will lead a team of x4 full time Anti-Social Behaviour Officers, part of the Community Safety Team and will oversee the prevention and responses to anti-social behaviour across the areas where the local authority has housing stock. Our approach in dealing with anti-social behaviour covers all aspects from prevention to rehabilitation to protection and support of victims and witnesses.

Do you have leadership qualities? Can you work in a trauma informed; solution focussed way? Do you have a passion for improving and supporting communities? Join us to lead in the work with tenants, colleagues, elected members and external agencies such the Police, Victim First and Local Businesses, to identify and reduce anti-social behaviour in key areas where Leicester City Council .

You’ll form part of the Community Safety leadership team and will oversee first class, bespoke responses to anti-social behaviour ensuring response times are met and solutions are meaningful. This is a full-time, permanent position working 37 hours per week from Monday to Friday. However, you’ll be willing and able to work regularly outside of office hours including evenings and weekends. Based in the City Centre, you’ll work from a variety of locations for variable durations as well as from home.

What you’ll be doing

You’ll supervise a team of 4 full time Anti-Social Behaviour Officers responding to reports of anti-social behaviour on our estates and housing areas. You will support staff to engage with victims, complainants, and perpetrators as well as internal and external partners to manage our response to anti-social behaviour. You will oversee officers’ caseloads of lower-level anti-social behaviour cases ensuring the approach is innovative and pro-active. You’ll be able to identify risk and recognise when cases become more complex and require more intensive management or legal action.

What you’ll need

You’ll have excellent leadership qualities and be keen to develop your management skills. You’ll have knowledge of anti-social behaviour legislation and locally agreed approaches to tackling it. With good knowledge of council services and other organisations, you’ll understand how they could impact on or help address anti-social behaviour issues. Using excellent literacy and numeracy skills as well as good attention to detail, you’ll have the ability to check and review officers’ responses to victims, MP and Cllr enquires as well as prepare reports to the Service Manager. You’ll have a high level of organisation with the ability to identify risk and regularly re-prioritise your work and other duties with the minimum of supervision.

What we can offer you

As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You’ll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We’ll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator.

Join us

We’re committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That’s why we’ve designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We’ll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the ‘our approach to recruitment’ page.

For an informal discussion, or further information regarding this job please contact Caroline Green via email to caroline.green@leicester.gov.uk or call 0116 454 0251.

Assessment/Interviews will take place on Monday 22nd and Tuesday 23rd April 2024