Senior Business Analyst

Job Description

Job purpose

Working within Information Systems, the Senior Business Analyst will have an organisation wide view of applications and technology, leading in many areas regarding to technology and application strategy.

The Senior Business Analyst will input into strategic direction of our enterprise applications and technologies.

You will be required to assist with the design future strategies for our application architecture based upon key strategic decisions and architect the organisation strategic enterprise solutions.

Reporting directly to the Enterprise Architect, you will work closely with Product Managers, Architects and Lead Engineers within IS to devise strategic changes to our application and technical infrastructure.

Main responsibilities

1 You will be inputting into the strategic design of solutions architecture of the Information Systems within the organisation and build a strategic roadmap for our core enterprise systems.
2 Work with colleagues across IS in building strategic roadmaps.
3 Develop detailed strategic roadmaps for a range of technology led enterprise-wide transformations.
4 Assist in the development of technical recommendations in terms of technology adoptions and rollouts.
5 To work closely with the IS management team and stakeholders across the organisation to develop information systems strategy, including ensuring that the IS strategy is aligned with the corporate strategy and supports and advances business capabilities.
6 To support the IT innovation function looking to identify how emergent technologies can provide business benefit.
7 To apply and manage the relevant diversity and equality policy and practice relevant to the role.
8 To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity.
9 Any other reasonable duties as may be assigned from time to time.

Person specification

Essential criteria

1 Experience of developing roadmaps in support of application and technology strategy.
2 Experience of producing architectural documentation when designing strategic solutions.
3 Experience of enterprise-wide software analysis and design, ideally on Customer Relationship Management or Enterprise Resource Planning systems.
4 Knowledge of software modelling techniques (e.g. UML, ArchiMate, BPMN) in designing information systems architectures and platforms.
5 Understanding of emergent technologies and how they can benefit organisations.
6 Can demonstrate excellent customer service ensuring the needs of internal and external
customers are met and our services and contact with customers are delivered positively.

Desirable criteria

1 Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes.
2 Excellent verbal and written communication skills to enable liaison with a wide range of people including doctors, colleagues and external stakeholders such as third party contractors.
3 Excellent interpersonal skills including the ability to deal with customers in a polite, friendly, and calm manner.
4 The ability to use their own initiative to prioritise their workload to accommodate sometimes conflicting and changing priorities without losing sight of the deadlines.