Senior Centre Administrator

The Injured Jockeys Fund rehabilitation centre at Peter O’Sullevan House, Newmarket, is seeking a friendly and professional Senior Centre Administrator to join our small dynamic team. You will become an integral part of the day-to-day running of the Centre, providing valuable administrative and operational support to the wider IJF team. 

Salary & Hours: £25,000 - £27,000 per annum depending on experience, 35 hours per week – Monday to Friday, 9am to 5pm.

Overall purpose of the role: 

• To generate a warm welcome and create a first-class impression to all who visit or call POH.
• To support the General Manager and wider team with the effective day to day running of POH site, ensuring that high standards are maintained throughout.
• To assist in the day to day running of the clinical appointment systems and clinical areas. 
• To assist in the management of health & safety and contractors at POH.

Principle duties and responsibilities: 

• Receive visitors and clients on site and via the telephone in a friendly and polite manner. 
• Deal with and direct IJF general enquiries. 
• Make clinical appointments, record, and manage the diary system. 
• Handle all patient data in a timely manner and in accordance with GDPR.
• Support the clinical team with the management of the hydrotherapy pool, if required.
• Take payments and deal with small financial issues in accordance with SOP’s.
• Undertake general administrative and operational tasks to support the clinical and wider POH team. 
• Help maintain standards in reception area, waiting lounges, and clinical area.
• Manage room bookings and set up rooms.
• Assist and support beneficiary events, as required.
• Attend team meetings.
• Ensure that all Health and Safety, first aid, statutory inspections and risk assessment requirements are properly established, monitored, recorded and actioned.
• Oversee and manage all external suppliers, contractors, and facilities staff as necessary, ensuring that maintenance contracts and planned maintenance are up to date.
• Work within all Injured Jockey Fund policies, procedures, and clinical protocols. 

We take pride in our team, and are committed to furthering our progress regarding equality, diversity, and inclusion. We welcome people from all backgrounds, ethnicities, cultures, and experiences and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

All appointments will be subject to full DBS, UK right to work and reference checks.

Applications close at 5pm, Monday 25^th March, interviews will be held on Wednesday 3^rd April, with an anticipated start date of Monday 29^th April.  

To apply, please visit our website www.injuredjockeys.co.uk/careers