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SalaryJoin a dynamic 6-partner, 3-office regional accountancy firm in Brentford as an Outsourcing Senior Manager. In this role, you will lead the outsourcing function, ensuring exceptional service delivery and client satisfaction. This is a key position with responsibilities ranging from team management to contributing to the overall business strategy.
Key Responsibilities:
- Lead and supervise the outsourcing team to ensure the timely and accurate delivery of services.
- Develop and nurture client relationships, ensuring a high level of service.
- Review and approve outsourcing deliverables to meet required standards and deadlines.
- Identify opportunities for process improvement, driving efficiency and quality.
- Provide technical guidance to keep the team updated on accounting and taxation standards.
- Recruit, train, and develop the outsourcing team to enhance their skills and knowledge.
- Ensure compliance with regulations and legislation, managing budgets and financial performance.
- Contribute to the broader business strategy and goals.
Key Requirements:
- ACCA/ACA/CIMA qualified.
- Proven experience in managing an outsourcing function, including team management and client service delivery.
- Strong technical knowledge of accounting and taxation standards.
- Excellent communication and interpersonal skills for client and team relationship building.
- Ability to identify opportunities for process improvement and implement changes.
- Strong leadership and management skills, motivating and developing team members.
- Outstanding organizational and time management skills to handle multiple priorities and meet tight deadlines.
- Knowledge of relevant regulations and legislation, including GDPR and AML regulations.
- Financial acumen, managing budgets and financial performance.
If you are ready for a challenging and rewarding role, apply now to be part of our our clients thriving team!
