Senior Clinical Secretary / Pa

We are seeking a highly skilled and organised individual to take on the pivotal role of Senior Clinical Secretary/Personal Assistant at a world-leading veterinary.

As the heartbeat of the administrative operations, you will play a crucial role in supporting the Clinical Director and Hospital Director, contributing to the seamless functioning of the renowned veterinary institution. You will work closely with a team of Specialists and line manage 2 Clinical Secretary's.

Responsibilities include: 

For the PA Role:

• Efficiently manage Clinical Director and Hospital Director diaries.
• Coordinate travel arrangements for clinicians and Hospital Director.
• Attend and document meetings, including those at the Board level.
• Manage visitor schedules on behalf of the Hospital Director.
• Provide essential support for clinical letters, references, and correspondence.
• Assist in planning conferences, workshops, and other events.
• Greet visitors on behalf of the Directors.

For the Senior Clinical Secretary Role:

• Line manage other Clinical Secretaries, offering guidance and feedback.
• Perform accurate audio and copy typing of clinician correspondence.
• Ensure timely distribution of routine letters and test results.
• Respond to queries from referring Primary Care Veterinarians (PCVs).
• Maintain meticulous office files and patient records.
• Uphold high levels of attention to detail.
• Contribute to database maintenance and backups.
• Manage office supplies and equipment.

Person specification:

• Proven experience in a similar administrative role within a veterinary or healthcare setting.
• Proven line management experience.
• Strong organisational and multitasking abilities.
• Excellent communication skills, both written and verbal.
• Proficient in audio and copy typing.
• Familiarity with veterinary terminology is a plus.

Working hours 9.30am - 5.30pm Monday - Friday and there is the option to work from home one day per week.

Salary for this role is up to £36,000 DOE plus benefits. 

Lily Shippen’s business support team are experts in recruiting top secretarial, office administration and business support talent, including Personal Assistants, Executive Assistants, Private PAs and Office Managers, on a temporary, permanent and fixed-term contract basis. We work with clients across the United Kingdom, from our offices in London and Manchester, as well as servicing international and remote roles.