Senior Cluster Revenue Manager

Job Description

• Are you looking for a fantastic opportunity to lead a team of best-in-class Cluster Revenue Managers with a leading hospitality group?
• Are you looking for a new challenge where you will oversee a team looking after up to 50 hotels and a rooms' revenue accountability of up to £350m?
• Are you interested in joining a company who has been consistently recognised for its exceptional workplace culture and named as a Great Place to Work?
• Are you interested in joining an organisation with a proven commitment to sustainability, driving responsible travel globally and creating a positive environmental and social impact?
• Are you interested in a very competitive salary with amazing hotel discounts; the ability to work anywhere in the world for 20 days a year, and working remotely within UK up to 50% of your time?

We are open to offering potential visa sponsorship for applicants from outside of the UK as we look to strengthen our truly international team supporting a global customer base , with team members from 28 different countries, and a wide range of ages represented across 5 generations, from Gen Z to Baby Boomers!

If the answer is "yes" and you have relevant leadership and revenue management skills, then we would love to hear from you.

Position SummaryThis is an excellent opportunity to join Hilton's Europe Revenue Management team based at regional headquarters in Watford, North London with a hybrid approach working remotely part of the week, and occasional travel to our hotels. The Revenue Management Consolidated Centre (RMCC) is responsible for hotel revenue management for approx. 350+ hotels across the UK & Ireland and Europe regions looked after by a very diverse team of over 100+ team members representing 28 nationalities. This is an excellent opportunity to be part of Hilton's continued success and growth with strong career opportunities beyond the initial role with options to transfer to other departments within the corporate environment or to a hotel-based role.

The Senior Cluster Revenue Manager will be responsible for leading a team of Cluster Revenue Managers and work closely with a large range of regional and senior leaders to maximising revenue, market share and profits across the portfolio. The role supports the commercial strategy and ensures its successful delivery, driving revenue and profits whilst delivering Hilton's mission to be the preeminent global hospitality company - the first choice of guests, team members, and owners alike.

Responsibilities will include:

• Creating, training, coaching, and maintaining a high performing team of Revenue Managers
• Ensuring high quality of revenue management processes and communications is applied consistently
• Ensuring that sales and pricing strategies are based on sound commercial judgement through effective analysis and management reporting
• Ensuring efficient and compliant utilisation of all systems, in line with company best practices and standard operating procedures
• Ensuring effective information gathering and analysis is conducted to identify and maximise on all opportunities and minimise any risks
• Managing the implementation of new tools, systems, innovations, and processes into the business
• Ensuring that relevant hotel and above-hotel commercial teams are actively engaged in all revenue decisions by maintaining regular communication to effectively implement optimal strategies and controls
• Regularly integrate with other functions and partners to ensure we exceed our customers', owners', and shareholders' expectations
• Occasional travel

What are we looking for?

• You have a proven background in commercial Revenue Management, Yield Management or Pricing, preferably from within the hotel or hospitality sector
• You have experience in a leadership role managing a team of three people or more
• You will ideally have successfully led large scale projects / initiatives
• You have a proven history of stakeholder management across multiple functions at a senior level
• You are resilient and motivated - self organised, working well under time constraints while balancing concurrent tasks and priorities

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable adjustments to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. Please contact us to request accommodation.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritises understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!