Address
Form of work
SalaryFull time
Type Of Hire :
Experienced (relevant combo of work and education)
Travel Percentage :
1 - 5%
Are you curious, motivated, and forward-thinking? At Worldpay you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The Credit Risk team sit within our Operations function, their primary responsibility is to ensure the risk of loss to the business is minimised. The team are responsible for live monitoring of Merchants accounts that have been flagged by our Brighterion system, completing reviews and risk assessment as to whether we can continue engage with a customer. The team will also complete annual reviews for existing customers.
What you will be doing
This is a newly created role as part of Credit Team, as a Senior member of the team you will manage the allocation of cases to Credit Analysts ensuring SLA's are met. You will undertake QA on team members and decisions made providing advice and guidance to support their learning and development.
Responsibilities include:
- Undertaking in depth credit risk assessments of existing merchants
- Gathering and reviewing relevant financial and non-financial information needed to complete a credit review.
- Contacting merchants to gather and verify information
- Analyse information to assess credit risks and make recommendations, highlighting pertinent points and any areas of concern
- Communicated decisions back to the relevant parties. Assisting other team members in delivering difficult messages to customers.
- Continuously evaluate efficiency/effectiveness and assist with implementation of new processes which lead to service improvement.
- Ensure that all systems/ databases are maintained accurately at all times, for management information reporting.
- Conduct loss review and case review Forums
- Sanction credit risk decisions
- Implement Global alignment across teams
- Liaise with legal, sales and corporate departments to ensure MSA and security reserves are accurate and enforceable.
- 2+ years' experience in Commercial (B2B or B2C) credit risk assessment or underwriting role.
- Ability to work under pressure to tight deadlines. You will have gained
- Experience interpreting financial accounts and large amounts of data and converting it into key information to produce clear and concise reports.
- A keen eye for the smaller detail is essential
- Excellent communication skills and the confidence and assurance to manage difficult conversations
- Experience working in a financial regulated environment
- Previous coaching experience
- A competitive salary and benefits
- A variety of career development tools, resources and opportunities
- The chance to work on some of the most challenging, relevant issues in the payment industry
- Time to support charities and give back in your community
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice .
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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