Senior Data & Insight Analyst

We’re a national law firm with a local reach. Our philosophy is ‘Expert Hand, Human Touch’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.

We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We’re always looking to support our colleagues in working in a way that best works for them. Please speak to one of our Talent Acquisition Team to find out more information about our flexible working arrangements.

Your Role

Our vision is to put data at the heart of everything we do, to unleash its potential across the business and enable data led decisions that will increase the value of our services to clients, colleagues and communities.

As Senior Data & Insight Analyst, you will be an evangelist for data insights, promoting and enabling data-led decision making around the business by engaging with key stakeholders.

You will help to drive the transition in the Analytics team from the current Tableau and Crystal reporting, and on-premise SQL technologies to cloud based MS Azure, Power BI, Databricks and other modern data analytics tools

You will be a senior member of the analytics team and will use their knowledge and experience to help develop solutions to business challenges.

You will share their ideas, help synergise existing reporting, provide support and cover to the rest of the team, and work to continuously improve our existing suite of reports and share business knowledge, context and experience to add value to analytics projects.

You will work with business stakeholders across the group, in particular Finance, Client Services and Commercial Growth teams and the rest of the Data team to turn information into useable intelligence and knowledge.

You will help our stakeholders develop their data requirements, analysis solutions and the types of outputs they require (from operational real-time reports, to executive dashboards, to deep-dive insight reports) to ensure they can make the right decisions for the business.

You will be required to deliver those solutions, dashboards or insight reports to our stakeholders to a high quality and in a timely manner. These outputs need to be in a clear, easily interpreted and actionable manner.

What You'll Be Doing

• Lead the team in transitioning our existing reporting suite from Tableau to Power BI, whilst rationalising and evolving content.
• Apply experience to identify ways to visualize and present information in a user-friendly manner
• Manage own workloads, and in some cases those of other team members, to deliver projects at pace and to a high quality
• Develop analytical solutions to challenges highlighted by the business and support other team members in their solutions
• Promote and encourage a Data-driven culture, artfully choosing which measure we think the business should focus on, whilst providing self-service solutions.
• Collaborates and leads colleagues from across the business, ranging from simple analytical requests to building and maintaining complex business processes via Power Apps
• Sharing knowledge, techniques, and conducting research to improve and progress the Data & Analytics services
• Coordinates with analytics colleagues to ensure consistent approach to the delivery of insights and analytics
• Develop an understanding of the business, its services and how the business works to identify opportunities for improvement based upon data and analytics, and to ensure that actions and recommendations from analytics and insight provides can be identified.

Experience

Essential

• Extensive Power BI, or other data visualisation tools, experience with a firm understanding of visualisation best practice
• Experience of working with SQL and experience of working with relational databases
• Microsoft Office skills with an ability to become familiar with firm-specific programs and software
• Experience of using analytical skills to driving insight and action in a commercial, operational or financial setting
• Some experience of Python or R programming languages
• Experience in successfully dealing with all levels of internal stakeholders
• A calm and positive problem solver who can operate in a highly changeable environment with multiple priority pressures
• Great attention to detail with a focus on quality and accuracy
• Excellent team player: excellent communication skills and operates in a collaborative manner.
• Commercially aware
• Inquisitive, enjoys learning and proactively develops their own skills
• Great people and stakeholder management skills
• Able to present their work both written and verbally
• Able to evidence excellent “Customer” focus
• Ability to prioritise and manage own work and time against organisational priorities and deadlines whilst remaining calm under pressure
• Capable of playing a lead supporting role within the team, helping others and making a strong positive influence

Desirable

• Knowledge of Data science techniques and/or AI modelling
• Knowledge of Databricks for development of analytics
• Experience with Azure cloud storage, Business Intelligence tools and DevOps principles
• Good understanding of Data Governance and Data Security principles
• Experience with Azure cloud storage, Business Intelligence tools and DevOps principles
• Experience of working within a Professional services firm
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Cultivates collaboration & leadership in self & others – Invites & builds on the ideas of others, proactively supports others & deals constructively with positive & negative feedback.

• Flexible working options - Make work fit around your life, not the other way around.
• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported to work in a way that best suits you. This includes our Flexible by Choice programme which gives our colleagues more choice over how they wish to work subject to role and client requirements.

We have recently been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2023!

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks with a credit reference agency will also be undertaken.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.