Address
Form of work
SalaryThe Senior Desktop Support Engineer will be an integral part of the UK Deskside support team within the broader Global Deskside support team and act as a local technical escalation point for the UK Deskside support team.
Key requirements:
- The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff.
- Troubleshooting of IT incidents raised by colleagues through our Global Service Desk.
- Providing 1st and 2nd line support
- Responsible for new hire IT inductions.
Experience:
- Hands on Active Directory experience, i.e., group policy objects.
- Experience of creating machine build images.
- Office 365.
- Intune
- Hyper-V remote access.
- Dell hardware.
- Azure admin or Exchange admin.
- ServiceNow highly desirable but not essential.
