Address
Form of work
SalaryJob Description
Job summary
An exciting opportunity has arisen to join our team of Senior Healthcare Support Workers in the Accident and Emergency at Maidstone Hospital site. We are looking for highly motivated and enthusiastic Healthcare Support Workers to join our hardworking and dynamic team.
You will carry out duties working alongside Medical and Nursing staff to ensure a high quality of patient centred care is delivered.
Good communication skills towards patients and colleagues and the ability to organise allocated work is an essential component of this post. You will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times, in accordance with Trust policies and procedures, referring issues to their Line Manager as appropriate.
The role will be within the Emergency Medicine Directorate located in Accident and Emergency (A&E), at the Trust's Maidstone site, however there may be requirements to travel to the Tunbridge Wells Hospital site. The post-holders will be supported to achieve their competencies to fulfil the requirements of the role with the support of our Practice Development Nurse's team.
Applicants should have a Level 3 Health and Social Care qualification or equivalent
Main duties of the job
You will also have the support of a Practice Development Nurse who will support your development alongside your team leader and the senior nursing team. We aim to develop the successful applicant in their CSW role and there is the option to apply for the Trainee Nursing Associate role once developed.
You will require a NVQ Level 3 qualification or equivalent. To work with us you will need to demonstrate a kind and compassionate attitude. You will be a highly motivated and enthusiastic individual with excellent communication skills. You will be passionate about your work and want to be part of a highly skilled multidisciplinary team delivering a high standard of care to patients in the emergency care setting. Flexibility and the ability to undertake shift work is essential.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: rallen@nhs.net),lasts for two weeks and will involve travelling to bothTrust sites.The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift),all of the other days are classroom-based and run from 9am to 5pm
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC
Person Specification
Experience/Knowledge
Essential
- Significant experience as a Healthcare Support Worker/Trainee in a care setting or acute hospital setting.
- Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013).
- Insight into role and responsibilities of post.
- Able to describe the importance of delivering high quality care to patients.
Desirable
- Knowledge of current healthcare issues.
Qualifications
Essential
- The Care Certificate.
- NVQ/QCF Diploma level 3 in Healthcare or successful completion of a level 3 Healthcare Support Worker apprenticeship.
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4.
Skills
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Can understand and communicate factual information accurately.
- Good interpersonal skills.
- Basic information and communications technology (ICT) skills.
- Ability to prioritize workload with supervision.
- Can demonstrate practical skills to others.
- Able to deliver patient care under the indirect supervision of the Registered Nurse.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Maidstone and Tunbridge Wells NHS Trust
Address
Maidstone Hospital
Hermitage Lane
Maidstone
ME16 9QQ
Employer's website
https://www.mtw.nhs.uk/ (Opens in a new tab)
For questions about the job, contact:
Matron Emergency Department
Natalie Cairney
natalie.cairney@nhs.net
01622226046
Date posted
05 March 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
359-6110694-T3
Job locations
Maidstone Hospital
Hermitage Lane
Maidstone
ME16 9QQ
