Senior Hotel Receptionist

Senior Hotel Receptionist

£26,000

Woodbridge, Suffolk

A well know Luxury Hotel located on the outskirts of Woodbridge, Suffolk is looking to recruit an experienced Senior Hotel Receptionist to join this small team of 5. This great hotel offers a good atmosphere and relaxed working environment. The Hotel is set in the beautiful countryside and currently has 20 bedrooms. They cater for numerous events ,weddings, parties, afternoon teas with a Rosette Restaurant
As Senior Receptionist you will be in charge of the smooth operation of the front desk, making sure customer service is of the highest standard at all times. You must be no stranger to organisation, delegation and problem solving as well as have a good head for meeting revenue figures and ensuring targets are met.

Experience and duties required as Senior Receptionist include:

• Previous hotel Front Office Head Receptionist experience
• A minimum of 1 years experience with Guestline Rezlynx
• Supervisory and training skills
• Strong team leadership and teamwork skills
• Understanding of budgets
• Maximise room occupancy, experience of allocations
• Duty management shifts as and when required
• Ensuring that all service standards are adhered to in line with company policy
• Ability to work flexible hours - 8am-4pm or 3pm-10.30pm
• Liaising with all departments on a day-to-day basis

As Senior Receptionist you MUST also possess the following:

• Previous experience as a Head Receptionist, Reception Manager or Assistant Front of House Manager
• Minimum of 2 years’ experience in hotels or similar is preferred.
• Excellent communication skills both verbal and written.
• A minimum of 1 years’ experience with Guestline Rezlynx

Please NOTE no Live-in accommodation is available for this role.

Please contact Erika @ rayment-recruitment for an immediate interview