Senior Hr Generalist

Company Description

Are you ready to start your career in a rapidly progressing company with service at the heart of everything we do? Then you’ve come to the right place.

We are GC Partners, and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, bespoke technology, and dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future.

Most importantly, we are an employee ownership trust, meaning our employees act as owners and partners in the business and all work towards a common goal. With clients at the heart of our business, we deliver efficient, yet simple end-to-end payment solutions through best-in-class service with market-leading technology.

We have a fantastic opportunity for a Senior HR Generalist to join our busy and growing Team.

Role Description:

This is a full-time on-site role for a Senior HR Generalist located in London. The Senior HR Generalist will be responsible for managing ER case load from start to finish, implementing and maintaining HR policies, ensuring compliance with labour and employment law, providing HR guidance. The Senior HR Generalist will also manage HR projects as and when required.

Person Specification:

• Effective communicator with strong analytical and decision-making skills. 
• Confident candidate who can hit the ground running and can build key relationships across the business. 
• Detailed & oriental focused. 
• Excellent people and relationship-building skills. 
• Ideally CIPD qualified or holding an equivalent qualification with a business management or HMR focus. 
• Able to deal with sensitive data and confidential information. 
• Able to manage and prioritise multiple tasks to completion and on time. 
• Experience operating as a Generalist working across all aspects of HR including learning and development, resourcing, employee relations, remuneration and benefits. 
• Strong ER background and excellent employment law knowledge  
• Experience of ER case management from start to finish. 
• Ideally you will have experience of working in a small – medium sized organisation and experience of working within a professional body or similar institution may be an advantage. 
• Up-to-date knowledge of good practice and emerging trends in the field of HR. 
• Experience supporting the implementation of change initiatives, ideally within a rapidly growing or evolving business setting. 

Duties/Responsibilities include: 

• Acting as the first point of contact for employees and line managers on all Human Resource queries and supporting the Director of HR on all day-to-day operational HR duties.  

• Provide in-house HR advice and support, ensuring that all company policies and processes are consistently applied and that all HR queries are dealt with promptly and reliably. 
• Managing & supporting managers with ER matters from beginning to end with matters such grievance, disciplinaries and escalation to Director of HR when necessary. 
• Conducting exit interviews and identifying key trends 
• Advising managers on recruitment and selection strategies 
• Monitoring key recruitment metrics, such as turnover and retention rates 
• Coordinating the appointment process for successful applicants 
• Collaborate with HR colleagues to support a ‘one team’ approach to ensure we maintain continuously improvement within the team and business. 
• Supporting cases of maternity and paternity leave, flexible working queries and other practices 
• Supporting the team with relevant training as and when necessary 
• Assist with recruitment activities as and when required, including preparing job descriptions, job advertisements (internal and external), interviewing, offer letters, contracts of employment, contract amendments 
• Providing monthly reports and assisting with various HR projects 
• Overseeing and monitoring staff performance, career development and appraisal processes 
• Responsibility for all Personnel Files including auditing the files, electronic filing, and adhering to the internal audit process, DPR & Data Protection regulations. 
• Identifying, sourcing, and booking training courses both from internal and external providers. 
• Must be able to exercise judgment and independently take appropriate action within defined HR Policies and procedures. 
• Management and maintenance of the London office – meeting rooms, H& S, stationary, general administration, and ad-hoc projects as and when required. 

Requirements

Qualifications:

• Generalist experience 

• Strong ER caseload management  
• Previous experience working in an SME or start up or similar industry. 
• Strong understanding of Human Resources (HR) principles and practices 
• Experience in implementing and maintaining HR policies. 
• Knowledge of Labour and Employment Law 
• Excellent communication and interpersonal skills 
• Ability to work independently and as part of a team. 
• Bachelor’s degree in human resources, Business Administration, or related field 
• Professional HR certification (e.g. SHRM-CP/SCP, PHR/SPHR) is a plus 
• CIPD qualification (preferred)  
• Minimum 2-3 years experience at a generalist level 
• Excellent communication and problem-solving 

Benefits

Benefits of working at GC Partners

• 25 days of holiday per year, plus bank holidays

• Workplace pension – employer contributions

• Employee assistance programme

• A truly global business with opportunities for growth

• Plus other benefits