Senior Implementation Engineer

Are you ready to elevate your career by leading high-impact technical support and cutting-edge project deliveries at the heart of Birmingham's dynamic IT landscape?

Do you envision yourself as a key player in one of the fastest growing privately-owned technology companies in the UK that has been recognised in the Sunday Times TechTrack 100 listings?

Are you seeking a career opportunity at the heart of Birmingham city centre, where you'll spearhead innovative projects and be a crucial part of a tech success story?

Job Description:

As a senior member of the team, you'll play a pivotal role in delivering top-notch technical support and managing projects with expertise in Microsoft solutions like Windows Server and Microsoft Azure.

Based in the heart of Birmingham, this company is a leading provider of IT support services and solutions. Catering to a diverse clientele, from small and medium-sized enterprises to large corporate entities and public sector organizations, including educational institutions, healthcare trusts, and law enforcement agencies nationwide. As part of a thriving technology group with a notable turnover, this company is among the fastest-growing privately-owned tech companies in the UK, earning recognition in industry-renowned listings like the Sunday Times TechTrack 100.

Requirements:

• Demonstrated success through past roles and solid references in a similar capacity.
• Minimum of 2 years' experience in a comparable position.
• Effective communication abilities with a knack for understanding and relating to customers, fostering well-balanced and authentic relationships.
• A proactive and optimistic mindset, eager to explore and embrace emerging technologies. Exceptional time and task management prowess.
• Adept at collaborating seamlessly with various company departments, maintaining a collaborative and cooperative approach.
• Confident interaction with the management team.
• Professional appearance consistently maintained, projecting a composed yet assured demeanour in challenging situations or interactions.
• Assured and courteous telephone etiquette.
• Strong organizational capabilities and a keen eye for detail.

Essential (Design/Installation/Support):

• Server Virtualization (manage/migrate/support) (VMware/Hyper-V)
• Storage – SANs
• Windows Server 2008 – 2022 (AD, DNS, remote desktop)
• Exchange 2010 to 2019 (O365 migrations, on-prem to on-prem migrations)
• Switch Configuration (Configuration/Design) (HP/Cisco/Dell)
• Next Generation Firewalls
• Microsoft 365 (autopilot/onboarding)

Expected Skills:

• (Design/Install/Support)
• Terminal Services / Remote Desktop Services
• Remote working (SSLVPN’s)

Desirable Skills:

• • Teams / VoIP design, support and install.
• • MFA / 2FA implementations
• • Windows information protection
• • Data leakage prevision
• • Load balancers.
• • Office 365
• • Windows 365
• • MAC OS
• • Android
• • MDM Solutions
• • Software Defined Storage / Networking (e.g., Storage Spaces Direct, vSAN, NSX, Microsoft SDN)
• • Scripting (e.g., PowerShell, cmd, bash)
• • Strong PowerShell skills, creating automations and complex scripts
• • Linux Administration
• • Cloud Infrastructure configuration and deployments (AWS & Azure)