AddressSenior IT Support Engineer £34,000
The Royal Automobile Club is an exclusive world-class private members club, with 2 stunning clubhouses in London and Epsom. Providing a first-class service offering accommodation, dining, sports and leisure facilities for the enjoyment of our members and guests.
Benefits of working at the Royal Automobile Club:
- Free meals on duty
- Paid birthday day off
- Free onsite parking
- Free shuttle bus from Epsom station
- Perkbox discount scheme
- European RAC cover
- Interest-free season ticket loan
- Generous pension
- Employer-paid health cash plan
- 24/7 Employee Assistance Programme
- 40-hour week with paid overtime
- Staff parties
Our exclusive clubhouse in Woodcote Park, Epsom is looking for a Senior IT Support Engineer to join our well established team.
The role is office based 4 days per week in our Epsom clubhouse with 1 day in Pall Mall, London.
Purpose of the role:
As Senior IT Support Engineer you will contribute, as a senior member of the IT Team, to developing the Club’s IT strategy and developing the IT Infrastructure and Support team.
- To manage the Club’s IT Infrastructure, operations and support including the associated vendors. In cooperation with the IT Applications Manager and other Senior Engineers, to deliver a resilient and secure IT service to support both staff and members.
- Support the day to day provision of the helpdesk service to support Club staff and members and IT providers used by the club.
- Support the technology and systems used by the Club.
- Support IT projects with the installation of software, hardware and associated peripheral device drivers.
- Aid in the production and upkeep of all technical documentation in line with company standards.
- Assist the Application team were considered necessary.
Essentials:
- Experience with Fortigate firewalls and advantage
- The ability to configure HP and Aruba switches.
- Knowledge of remote administration /connectivity methods.
- Knowledge of Microsoft based environments both on-Cloud and on site (Microsoft Active Directory, Azure, Exchange).
- Knowledge of Local Area Networks (HP ProCurve) and Wi-Fi networks.
- Knowledge of IP telephony solutions (ideally Mitel 3300).
- Knowledge of communications tools and applications such as MS Teams.
- Knowledge of collaboration tools SharePoint/Teams.
Minimum experience required:
- Demonstrable enthusiasm for technology.
- Able to follow instructions and documented procedures.
- Good written communication and telephonic skills.
- An ability to multitask and prioritise work from the service desk.
What to expect:
- All applications will be reviewed
- Immediate interview dates available
- Closing date 3 April 2024
- The full job description is available upon request ahead of an interview
