Information
Salary: £60,000 - £120,000
Experience Required: 20+ years
Deployment time required: 5000 hours
Work pattern: Remote
This is a full-time remote role as a Senior ITSM Solutions Consultant. As an ITSM Solutions Consultant, you will be responsible foranalysing and assessing customer needs, providing consulting services, participating in pre-sales activities, managing projects, and driving sales. You will be working closely with customers to ensure the best fit for their company and providing excellent service.
You must be well versed in all three areas:
Halo ITSM
Freshworks ITSM
Ivanti ITSM
Qualifications
UK based applicants only
Human/Soft Skills
Ability to work independently and remotely
20 years of experience as a service desk ITSM consultant.
Experience in Consulting and Presales a plus
Project & Time Management skills
Analytical & Troubleshooting Skills
Experience in IT Service Management or related IT field