Senior Loyalty Manager

Senior Loyalty Manager

Retail | Health and Beauty

£70,000 - £80,000 + bonus and car allowance

London | Hybrid

The Company:

This company is the world's largest international health and beauty retailer with over 16,300 stores in 29 markets. Each year, over 5.9 billion customers and members shop with their well-known retail brands, both online and offline.

As Senior Loyalty Manager you will:

• Creating and executing new loyalty propositions in line with the latest loyalty landscape and technological innovations across a number of brands.
• Scoping, developing, and evolving wider customer propositions that drive great customer engagement and business value.
• Identifying new opportunities such as new ways of acquiring and retaining members through experiential innovations that connect with new and existing members.
• Partnering with insights to use data to inform decisions and creating new programme health checks to assess effectiveness of existing programmes and initiatives.
• Building trusted relationships with key stakeholders to keep them up to date and engaged on the roadmap, initiatives, and projects, whilst managing risks and resolving issues as they arise.

What you’ll need:

• You’ll have experience of working across multiple markets, particularly Europe.
• You’ll have 8 + years’ experience in creating and developing loyalty programmes and customer initiatives.
• The ability to influence stakeholders.

Equal Opportunities:

We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

To apply for this Senior Loyalty Manager job click below...