Senior Maintenance Administrator - Asset Management & Development Team

Salary: £29,120 p.a. plus benefits (pro rata for part time)Location: Leatherhead, SurreyFull time: 39 hours per weekWe have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future. We currently manage just over 900 units (living accommodation). As a landlord we have the responsibility to repair and maintain our properties. In this role as a Senior Maintenance Administrator, you will be responsible for a small team of administrators and ensure that we deliver a good repairs and maintenance service to our residents. You and the team will be the main point of contact for our residents, and staff, to report problems or repairs related to our properties. You will also deal on a daily basis with our Maintenance Operatives and external contractors and raise and chase the status of orders issued to them to carry out the required work. In addition, you will also provide any administration duties which arise within the Asset Management Team, including reporting, but also ensure that our properties when they become vacant are turned around in the required timescales so they can be re-let.The role will involve travelling across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, and will be mainly based out of the office, but there will be a need to be in our various offices as and when required.We're ideally looking for:• Someone with experience of working in a customer services environment.• Someone who has experience of working within a housing or maintenance sector.• Has experience of managing a small team of staff (up to 3 people)• Has a knowledge of repairs and maintenance.• Excellent communication skills both verbally and written, especially telephone and email.• Good IT skills, especially using Microsoft packages.• Can work as part of a team and can prioritise workloads.Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need.About Transform Housing & Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton.? Why work at TransformTransform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible.Our benefits are great too and include:• 28 days annual leave per annum, plus bank holidays (pro rata for part time) • An additional 1 day (pro rata) per annum wellbeing day• A defined contribution pension scheme• Training and development opportunities• Interest-free staff loans• Flexible working options• The opportunity to buy or sell up to five days annual leave per holiday year• Life assurance coverOther things you need to knowAt Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.You may have experience in the following: Asset Management Team Lead, Housing Maintenance Coordinator, Property Services Supervisor, Repairs and Maintenance Coordinator, Resident Services Manager, Property Operations Coordinator, Asset Management Administrator, Housing Maintenance Administrator, Property Services Administrator, Repairs and Maintenance AdministratorREF-