Senior Mechanical Design Engineer

JOB TITLE:                          Mechanical Design Engineer

LOCATION:                        Daresbury

SALARY:                             £45,000- ££55,000

JOB PURPOSE:                  To assist the technical team with the development, design and test of new engineering projects to deliver solutions to bespoke project applications. To provide internal technical support to sales to assist in technical elements with regards to quoting new project opportunities, and also provide external aftermarket support to customers to assist with on-site commissioning and technical issues that may arise during product lifetime.

Security Clearance: Must be able to work within the defence market in the UK/Defence Cleared

MAIN DUTIES AND RESPONSIBILITIES

• Collaborate within the technical team to develop innovative ideas and concept designs to develop solutions to new project applications.
• Research and Development on all products supplied by the client to improve the knowledge of the technical team and understand the benefits and limitations of the products.
• Working with internal sales to provide technical assistance to new enquiries and to provide sizing calculations and technical knowledge to help provide the most efficient solutions to project enquiries.
• Taking ownership of customer issues reported and seeing problems through to resolution by researching, diagnosing, troubleshooting and identifying solutions to resolve application issues.
• Working closely with customers to quickly understand the root of problem and talking clients through a series of actions, either via phone or email to effectively solve a technical issue.
• Where applicable, travel to customer sites to provide on-site commissioning and customer training, as well as aftermarket technical support.
• Assist the Technical Manager to plan, co-ordinate and review the work of the department to ensure the most effective use is made of resources.
• Ensure effective and regular communication with staff, contractors, customers and suppliers to facilitate the smooth operation of the clients activities.
• Represent the client with stakeholders, suppliers and customers, and build constructive relationships to help further the work and reputation of the client
• Any other activity that is reasonably requested.

SKILLS & BEHAVIOURS:

• Excellent communication skills

• The ability to work both in a team and independently
• Able to plan and organise your own workload

• Professional telephone manner
• Positive, can do attitude
• Ability to work to deadlines and prioritise work effectively
• Excellent work ethic & Attendance
• Proficient in all aspects of Microsoft Office
• Able to use Sage to support the job role.
• Able to use Salesforce (CRM) to support the job role

• Flexible and the willingness to travel