Senior Medical Receptionist

Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UKs largest provider of NHS cataract surgery, were experts at what we do, and thats evidenced in the five-star feedback we receive from our patients.
Our vision and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.
Benefits of our Senior Medical Receptionist:
GBP23,598 - GBP28,677 per annum salary (Dependent on experience)
Work life balance shifts of 4-day a week starting 7.30am to 5.30pm and 1 or 2 in 4 Saturday's. (over time is available as and when required).
28 days (inclusive of bank Holidays)
Bonus 1 January potential to earn up to 5% individual performance related bonus.
Bonus 2 June potential to earn up to 5% hospital/company related bonus.
Benefits discounts at a large selection of retailers/hospitality.
Easily accessible to local amenities.
Time in lieu scheme, if you go over your contracted hours, we will give you your time back (we want our staff to feel appreciated and valued)
Continuous training and development.
Responsibilities:
Effectively manage a team of patient co-ordinators.
To ensure the management of medical records both active and archived is in line with the Records Management Code of Practice for Health and Social Care 2016.
To lead by example and deliver exemplary customer service.
To promote our in-house patient feedback programme and NHS Choices.
Work alongside patient services lead in respect to all aspects of the department.
Working closely with hospital managers to ensure effective communication.
Completing administration tasks at request of hospital and area managers.
Travel to other locations as required.
To adhere to all health and safety procedures.
To ensure all housekeeping stock is within levels and ordered correctly.
We are recruiting in the Luton area and travel to other sites will be required on occasion and for training.
Our patients matter to us. As the UKs largest cataract surgery provider, we work every day to give something meaningful to you, and life-changing to our patients. Our patients place their trust in you, and by working with us, you can truly change peoples lives
For more information on us please check out our website
SpaMedica are an equal opportunities employer and we are committed to equality of opportunity for all staff and candidates.