Senior Mental Health Care Worker / Support Worker

About us

Aspen House Ltd is a small business in Derby. We are agile, supportive, engaging, and our goal is to create a homely, happy and loving environment for our service users..

Our work environment includes:

• Modern office setting
• Food provided
• Relaxed atmosphere
• Lively atmosphere
• On-the-job training

MAIN PURPOSES OF JOB POSITION

· To work as part of a team with colleagues in meeting the personal care needs of the service users within the home, respecting their dignity, and promoting independence at the same time.

· To maintain professionalism with health and social care professionals.

· To assist in the care of the service user’s physical environment and in the general day to day activities of the home.

· To take delegated responsibility of the service users under your care to the appropriate level determined.

· To provide 24-hour supervision of service user physical and Mental Health needs when on duty.

· Record all care related interactions on nourish.

· To make sure a set of building keys, nourish device and landline is carried at all times during shift.

· Maintain cleanliness, hygiene and tidy environment free of clutter, ensuring equipment, COSHH items, personal phones, bags, jackets and belongings are appropriately stored away and black bags and rubbish is disposed of immediately.

· Ensuring appropriate PPE is worn and always stocked throughout the building.

· Ensuring COSHH items used appropriately and correctly stored away after use.

· Ensure uniforms washed in between each shift and always maintain a professional appearance on duty, badges must be worn. (No hoodies, jewellery, nail polish or extensions, hair tied back, black trousers only – leggings and black shoes/trainers not white).

· To carry out regular 15 – 30 minutes checks on service user’s who display relapse signs and record on nourish.

· Contact relevant health and social care professionals when service users display relapse signs immediately.

· To respond to nurse call immediately, assess the situation and assist the service user seeking help accordingly.

· Staff must sign in and out of shift.

· Leaving personal circumstance outside the work parameters.

MAIN RESPONSIBILITIES & KEY TASKS

· To arrive 10 minutes prior to shift for handover to ensure you are up to date with relevant changes to service user’s needs.

· Delegated responsibilities on shift to be shared by management or Team Coordinators.

· To assist service users who need help with any aspects of personal care as appropriate. To ensure personal care needs are met to a high standard and monitored throughout shifts for any additional needs such as sores, clothing changes, continence, and cleanliness of environment.

· To assist service users who may need help with mobility and other physical problems using appropriate aids and personal equipment. Ensuring equipment is correctly serviced and cleaned after every use.

· Supporting and prompting service user’s to attend regular care reviews, appointments and consistently attend chiropody, dentists and opticians.

· Family to be informed of changes and updates about service users where relevant and consented.

· Ensuring appropriate daily observations and measurements are completed and recorded e.g. Leg Measurements, BP, Weights.

· To support service users to make their beds, tidy bedrooms and including domestic duties within their room e.g. bathrooms, bedrooms etc. Prompting service users to support with such activities where possible to promote their independence.

· To promote the independence of service users to their maximum capabilities, through freedom of choice and maximising their independence in all activities of daily living.

· Monitor and supervise service user’s smoking habits, supporting where necessary e.g. lighting cigarettes and supervising in instances of risk of harm to self.

· To promote health, personal, cultural, religious, and social needs of service users e.g. attending religious temples, celebrating religious and cultural festivities and prompting individual’s religious dietary needs.

· To mend / sew clothing of individual service users as necessary.

· To assist and observe service users with their personal laundering i.e. washing, drying and ironing and to assist them to put clothing away neatly in their wardrobes.

· To assist and observe in serving meals and assist service users to prepare snacks and drinks for themselves.

· To assist and observe those service users that require support / assistance with eating and drinking.

· To assist and prompt service users with clearing the dining room and ensure that the dining room floor is swept, vacuumed, mopped and tables cleaned – covers replaced.

· To answer the telephone in a professional manner and take / record messages correctly.

· To be able to take any enquiries and deal with them in an efficient and professional manner. Ensuring these are appropriately recorded and actioned accordingly.

· To welcome visitors in a friendly and efficient manner & ensure visitors are signed in and out as well as offered a drink.

· Identification must be requested before allowing access into the building.

· Prompting service users to access the community and socialise where possible and undertake activities.

· To ensure you are aware of all procedures and policies within the home, including Disciplinary, Grievance & Whistleblowing – all recorded on QCS, accessible 24/7. This is on the nourish devices and can be accessed via any internet browser.

· To implement the role of key worker efficiently ensuring deep cleans, risk assessments, 1:1, additional physical and Mental Health needs are actioned and met each month.

· Ensuring service user’s weights are recorded on the 1st of each month and reviewed to action any further health concerns, which may arise from weigh fluctuations.

· To ensure that you are fully aware of the correct medication administration procedure, storage of medicines and be able to record non-prescribed medication or any changes to the normal prescription. Ensuring you are appropriately trained and competent at using Omnicell Emar.

· To read and write care reports accurately following the individual care plans accordingly and ensuring these are reviewed and updated monthly according to the individual’s changing needs.

· To read and write care reports taking into account that these documents can be used in a Court of Law up to 4 years following discharge / death of individuals.

· To be aware of Fire procedures and comply with Health and Safety guidelines at all times.

· To adhere to Skills for Care Code of Conduct and to maintain CONFIDENTIALITY at all times in line with GDPR 2018.

· To attend training as arranged by manager – mandatory and non-mandatory.

· Check all equipment before use to ensure appropriately serviced within date and cleaned to a high standard.

· Ensuring any building maintenance is handed over to management and recorded in the maintenance book – kept in the office.

· Ensuring service user letters and personal information is correctly stored away and not left lying around – GDPR BREACH

· Ensuring electronic devices are charged and locked away in the caddy unit when not in use.

· Ensuring Nourish timelines and appropriate handovers are recorded and completed on Nourish before leaving shift.

· To comply with legislation and regulations.

- Provide care and support to individuals with Mental Health needs.
- Implement and follow individualized care plans and behavior intervention plans
- Assist with daily living activities, such as bathing, dressing, and feeding
- Administer medications as prescribed and monitor for any adverse reactions
- Use applied behavior analysis techniques to promote positive behaviors and reduce challenging behaviors
- Collaborate with a multidisciplinary team to ensure the overall well-being of the individuals
- Document and report any changes in behavior or health status to the appropriate supervisor
- Provide emotional support and companionship to individuals under your care

Skills:
- Experience working with individuals with autism or other special needs
- Knowledge of applied behavior analysis principles and techniques
- Ability to administer medications safely and accurately
- Strong patient care skills, including assisting with personal hygiene and daily living activities
- Excellent communication skills, both verbal and written
- Ability to work effectively as part of a team and collaborate with other professionals
- Compassionate and empathetic nature

- IT skills, use of care planning software and electronic mars.

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

Job Types: Full-time, Permanent

Pay: £11.00-£11.50 per hour

Expected hours: 32.5 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Derby: reliably commute or plan to relocate before starting work (required)

Experience:

• Care Worker: 2 years (required)

Licence/Certification:

• NVQ Level 3 Health & Social Care (required)

Work Location: In person