Senior Officer (Service Pledge)

Are you passionate about improving treatment and care for breast cancer patients and ensuring everyone diagnosed with breast cancer receives the best possible experience of care? 

We’re recruiting a Senior Officer to play a key role in the delivery and development of our service improvement programme, the Service Pledge programme, working alongside patients and healthcare professionals to improve breast cancer services.

The Service Pledge is an innovative programme dedicated to delivering lasting positive change to everyone’s experience of breast cancer. It brings patients, healthcare professionals and cancer alliances together to work in partnership to design and deliver patient-centred improvements.

Your role will be to coordinate the delivery of our Service Pledge programme helping to ensure everyone diagnosed with breast cancer receives the best possible experience of care. 

About you

Are you able to develop and manage strong relationships with a wide variety of stakeholders, including senior healthcare professionals and people affected by breast cancer? You will be an experienced project manager, able to demonstrate successful delivery within specified timelines and budgets. You will have experience of carrying out qualitative and quantitative insight research, including surveys and focus groups. You will also have experience and knowledge of patient involvement and/or service improvement, ideally either within the NHS or charity sector.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.  

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.  

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.  

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our Cardiff/ Glasgow/London/Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please email Recruitment@breastcancernow.org in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date: Monday 18 March 2024 at 09:00am

Interview date: Week commencing Monday 25 March 2024 (Via Microsoft teams)