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This role has a starting salary of £66,774 per annum, based on a 36-hour working week. This is a 24-month fixed term / secondment opportunity.
We are excited to be hiring a Senior Operational Manager to join our newly created team to refresh Adult Social Care's Direct Payments offer, in accordance with our newly published co-produced All-age Direct Payments Strategy.
Led within our fantastic Commissioning Department in Adults, Wellbeing and Health Partnerships, the Direct Payments Team will be based in Woodhatch in Reigate. You will need to travel across Surrey to establish the new approach to Direct Payment across our workforce and in partnership with our providers.
Three highlights of working within our department are:
- We are committed to delivering the strategy through on-going co-production, ensuring that people who draw on support shape the culture change required to ensure DPs increase people's independence, choice and control.
- We are a dynamic team, committed to continuous improvement through working in partnership across the sector and learning from the evidence-base and best practice.
- Like many, these are hybrid roles so are opportunities to achieve meaningful outcomes for people who draw on support in a way that promotes a good balance or your personal and professional life.
Rewards and Benefits
- 26 days' holiday, pro-rated for part time staff
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependants' leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
The Direct Payments Team is led by the Head of Commissioning (Disabilities) who reports to the Director of Integrated Commissioning in the Adults, Wellbeing and Health Partnerships Directorate.
The Disabilities Commissioning Team works to a vision whereby individuals can live 'gloriously ordinary lives', following their ambitions and aspirations. Our work programmes are evidence based and innovative, allowing us to work in partnership with our colleagues across the council, in the NHS and the community / voluntary sector. We are committed to ensuring individuals' insight and ambition shapes our plans through co-production as well as engagement.
About the Role
The Direct Payments Team will take lead responsibility for the development, management, and improvement of Surrey County Council's Adult Social Care Direct Payments offer, delivering SCC's 5-year strategy published in November 2023.
You will work closely with the area directors and senior leaders to develop a strategic vision for the service within the complex statutory framework of social care legislations with particular focus on Direct Payments, one of the workstreams within the Transformation programme.
As a Senior Operational Manager, you will support the development of a strategic portfolio aimed at improving practice regarding Direct Payments across the adult social care directorate, including research and education, strategy development and implementation, business development, build and manage partnerships with multiple stakeholders and care providers.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
- Undergraduate degree or equivalent, ideally with a relevant social work, other associated health care, qualification or a relevant commissioning qualification.
- Detailed knowledge of social care processes and responsibilities in line with strength-based practices.
- Experience of putting in place systems that support high quality delivery of services.
- Substantial professional commissioning, contracting and management experience working in the context of public service delivery in the statutory or voluntary sector.
Contact us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
For an informal discussion please contact Anna Waterman, on anna.waterman@surreycc.gov.uk by e-mail and/or telephone 07977 510492.
The job advert closes at 23:59 on 24/03/2024 with interview dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit.
Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.
Before submitting your application, we recommend you read the job description. Our Life at Surrey handbook also attached provides insights of the culture at Surrey and how as a valued employee, you can help shape our Council.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
