Senior Operations Engineer (Home Based)

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 - now 5 years in a row!

As Part of the Operational IT Team, the role holder will work within the IT Operations Team and will provide technical support and guidance to other members of the team to effectively and efficiently resolve issues, as well as handling small and medium sized projects to aid business growth and continual improvement.

The post holder will work closely with the key supply partners and internal business functions as an internal technical representative for the organisation in order to deliver best use of technology investments.

Interviews will take place on the 4th April via Microsoft teams.

About the role

Your main duties will include:

- Ensure system performance targets are achieved or surpassed, this includes incident, service request, SLA's and maintaining or improving identified systems.

- Provide a point of technical escalation, expertise and mentoring for the wider IT team.

- In collaboration with key supply partners, monitor and maintain the health and availability of corporate IT services to agreed service levels

- Engage with the business and key supply partners on projects and on-going contracts as directed

About you

The successful applicant will have:

- Experience of developing/deploying/managing SharePoint

- Strong experience in the management and configuration of web based/SaaS based systems (including Office365/Exchange Online/Azure/ Power Apps)

- Possess good knowledge and understanding of mobile device management (MDM) tools

- Experience of designing system automation through CLI tooling such as PowerShell

The rewards

- Up to 35 days' annual leave entitlement (including bank holidays)

- Staff discount shopping scheme 'Rewarding Dimensions'

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- Employee Assistance Programme

- Pension scheme

- Long Service Awards

- Qualification scheme

- Employee recognition scheme 'Inspiring People'

- Discounted health and dental cover

- Life Assurance

- Bike to Work Scheme

- Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

Proud member of the Disability Confident employer scheme