Senior Operations Manager
Challenger Bank - Manchester
I'm supporting a UK Challenger Bank with their search for a Senior Operations Manager as they enter a period of strategic growth.
Offering hybrid working- this is a truly unique opportunity to bring innovation into a fast paced/collegiate working environment you'll ensure the effective management of the loan payout process, conduct checks by closely collaborating with third parties and internal teams. The goal is to deliver industry leading experiences for both clients and brokers. This role offers fantastic work life balance and has a highly competitive base salary.
Responsibilities Include:
- Collaborate closely with third-party advisors and internal teams to ensure exceptional experiences for clients, brokers, and colleagues during effective loan distributions.
- Manage the drawdowns of loans through the full lifecycle, overseeing third-party relationships to align with the bank's objectives.
- Oversight of policies, procedures, regulatory compliance, and SLAs.
- Instruct and manage relationships with solicitors and valuation businesses.
- Enhance lending processes through collaborative effort and emphasizing continuous improvements.
- Take charge of first-line defense oversight, ensuring QA for onboarding and conducting regular CDD and AML checks.
- Prepare and improve Management Information (MI) for board
If you have Commercial Real Estate or Specialist Mortgage experience, this is an opportunity not to be missed
Please send your CV directly to
InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.