Address
Form of workJob Title: Senior Pensions Administrator
Location: Remote
Salary: £32,000 - £35,000
The Opportunity:
A leading financial services company are looking for an experienced Senior Pensions Administrator to join an expanding team. You will be responsible for supporting the Pensions team with collation of data and updating customer records, as well as having the opportunity to support on team projects. You will play a key part in assisting the Team Leader with any process improvement and team development.
The ideal candidate will have a strong understanding of Pensions legislation, regulatory requirements and HMRC requirements.
If you are interested in working for a company that offers good career progression, then please apply today!
Responsibilities:
- Delivering administration services to customers, ensuring compliance with Service Levels and adherence to quality targets.
- Conducting, reviewing, and auditing casework, with a focus on providing constructive feedback, coaching, and training to colleagues.
- Engaging with our client contacts to resolve intricate customer inquiries, leveraging a proficient understanding of customer requirements and pension knowledge.
- Offering technical guidance to teams and providing prompt support when needed.
- Identifying and implementing process improvements within your immediate area of responsibility to enhance output and customer service.
Skills:
- A minimum of 3 years of experience in pensions calculation.
- Demonstrates outstanding attention to detail.
- Exhibits excellent communication skills, both written and verbal, coupled with a strong commitment to delivering exceptional customer service.
- Proven track record of consistently delivering high-quality, timely results, along with strong numeracy and literacy skills.
- Ability to cultivate positive and productive working relationships with individuals is a crucial aspect of this position.
- Possesses strong IT skills and displays a willingness to learn and adapt to a variety of systems.
