The Senior Pensions Administrator will be responsible for handling all aspects of pension administration, including processing retirements, transfers, and bereavements.
Client Details
Our client, based in Liverpool, is a well-established firm within the pensions industry and due to continued growth within the business, they are looking to recruit a Senior Pensions Administrator to join their operations function, and support the pension payroll and reporting team.
Description
In this role, you will be responsible for:
- Handle all aspects of pension administration, including retirements, transfers, and bereavements
- Accurately inputting member information to the system
- Processing new starters, leavers and amendments on the database
- Ensuring payments are set up for clients
- Producing RTI and HMRC reports
- Creating overseas payment requests accurately
- Identifying when funds are running low and liaise with third parties to request withdrawals to top-up cash balances
- Work with the team to resolve complex pension queries.
- Providing an excellent service to all stakeholders
- Maintaining quality control through regular monitoring, audits and reviewing cases to ensure adherence to all process, protocols and FCA guidance
Profile
A successful Senior Pensions Administrator should have:
- A solid understanding of pension administration
- Experience of manual calculations and HMRC/FCA reporting would be advantageous
- Excellent customer service skills.
- Good organisational and time management skills.
- Strong communication skills, both written and verbal.
- Ability to work well as part of a team.
- Strong IT skills, including proficiency in MS Office.
- An analytical mindset with a problem-solving approach.
Job Offer
You will receive:
- Competitive salary up to £30,000 depending on experience
- 26 days holiday
- Hybrid working once training completed
- Private medical insurance
- Discretionary bonus scheme
- Pension scheme
- Income protection