AddressDESCRIPTION
Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing, start-up passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business (AB), we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Within the AB EU, small business customers are a key segment, both in terms of their unique purchasing behavior and their impact on revenue.
We are looking for a Sr. Product Manager, with proven experience in thought leadership, and detailed execution to enhance and develop our onboarding and activation experience for our small business segment in the EU. As the person responsible for Amazon’s B2B account onboarding strategy and roadmap, you will support setting the direction, and leading the team to identify and promote targeted features to drive value perception and engagement. This is your opportunity to redefine B2B e-commerce and to lead an industry transformation for a significant market segment.
This leader will have WW responsibility of the onboarding experience for Amazon Business small business customers, playing a key role in influencing and defining the overall long-term strategy on feature discovery and adoption. As a senior leader in the WW AB Small Business team, you will be responsible for guiding the company’s efforts to develop, launch and scale our emerging Amazon Business feature set and functionality, with a sharp focus on addressing the unique needs of business customers in each geography. The experienced Sr. Product Manager will work closely with the US-based product management and engineering team along with other Amazon teams to implement a strategy that is coordinated across all B2B initiatives at Amazon. This role can be based in Luxembourg, Milan, Paris, London, Madrid or Munich. Come join our Amazon B2B team and help build the next big business at Amazon.
Key job responsibilities
• Start with the customer and work backwards to define the set of onboarding and activation features to address business customer needs Worldwide.
• Work closely with the global B2B product management team to establish and develop the long-term roadmap to grow Amazon B2B
• Work cross-functionality with a diverse set of Amazon teams including Technology, , Retail, Sales, Marketing, Legal, Tax, Finance and Customer Service to deliver on shared goals
• Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required
• Design customer engagement processes that address the various customer segments including sole proprietors and small market enterprises
• Establish and deploy policies to simplify and target onboarding to a customer's value drivers, reducing activation friction for Amazon Business customers.
• Build effective mechanisms for providing internal feedback and external, voice of customer feedback to development teams
• Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights
We are open to hiring candidates to work out of one of the following locations:
London, GBR
BASIC QUALIFICATIONS
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a Product Manager or owner
- Experience owning technology products
- Experience with product cycles of 6+ months
PREFERRED QUALIFICATIONS
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).
