Senior Product Manager

Closing Date: 24 May 2024 - 12:00 noon  Flexible working patterns will be considered. It is anticipated that a hybrid working pattern can be adopted for this role, where the successful candidate can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance in the office will be required when necessary and in response to business needs. Change your career, change lives The Open University is the UK’s largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Digital Services bring trusted design, data and technology know-how to the delivery of lifelong learning. Digital Services are responsible for the digital information, systems and technologies used by staff and students across The Open University. Covering all aspects of digital technology at the OU, from sourcing and maintaining systems, through to providing frontline IT support for staff and students.  The role We have an exciting opportunity for an experienced Senior Product Manager to work as part of a multi-disciplinary team, which will be based within Digital Services. The initial focus of this role will be to support the Student Services Portfolio whose ambition it is to ensure services and products are highly customer-centric and designed with the user (whether student or colleague) in mind ensuring best possible outcomes. These roles all require experience of working with agile methodology, of leading, coaching and bringing out the best in your people. We are looking for those who enjoy collaborating with a team and have experience of working on the full lifecycle of products, from ideation to development, from delivery to operation and ongoing improvement with a view to making the user experience a positive one.    Skills and experience This role will suit you if you: Are an experienced practitioner in product management across end-to-end services, preferably with customer-focused digital products. Possess experience of engaging with users and using qualitative and quantitative data to identify how their needs can be met by products and services. Have excellent stakeholder management, influencing and negotiation skills. Can demonstrate knowledge and experience of Agile methodology and adapting techniques as necessary to achieve the desired outcomes. If you would like to discuss the application or recruitment process before making an application, please contact Marion Child at Resourcing Hub on 01908 655544 or Resourcing-hub@open.ac.uk quoting the reference VRF 21631 What you get in return We have a strong commitment to providing training and development in and beyond your current role. This includes thorough induction into the organisation and regular reviews of your training and development needs. We also offer a great range of benefits that support our employees and their families for the long term. Staff Benefits include an attractive pension proposition and 33 days holiday per annum pro rata, plus Bank Holidays and Christmas closure days.