Senior Product Manager

Our client is a technology company focusing on delivering SaaS solutions that improve the passenger experience across the transport network. They have developed ground-breaking technologies to improve the health and safety of employees and passengers alike, whilst ensuring that the customer experience is central to how transport operators deliver their services.

With a focus on inclusivity, they develop innovative technology solutions that make travel accessible for all. They are a young and driven team, passionate about their mission to develop technology that positively impact society by working towards a much more equal travel experience for all.

As a Senior Product Manager, you'll champion products that make waves in the market with a focus on SaaS software products and B2C experiences. You will shape the product direction, working closely with cross-functional teams to ensure market relevancy and business growth.

Responsibilities:

Product Strategy and Vision:

• Craft a SaaS and B2C-centric product vision and strategy in alignment with company objectives.
• Use market research, competitive analysis, and customer feedback to guide product decisions.
• Prioritize features based on customer needs and business goals.

Product Planning and Roadmap:

• Develop a roadmap that echoes the product vision and business strategy.
• Coordinate with teams to define clear product requirements.
• Collaborate with engineering for timely product delivery, balancing scope and quality.

Product Development and Execution:

• Oversee the product development process, from conception to launch.
• Promote agile practices for efficient product development.
• Evaluate product quality, ensuring it aligns with customer expectations.

Stakeholder Management:

• Work closely with internal teams to enhance product offerings.
• Build relationships with external stakeholders for feedback and validation.

Product Performance and Optimization:

• Monitor metrics and feedback for product improvement opportunities.
• Lead product updates based on data and customer input.
• Partner with marketing and sales for optimal product positioning.

Requirements:

• Bachelor's in business, computer science, or engineering. Master’s is a plus.
• Proven experience with SaaS software products in a B2C context.
• Demonstrated ability to launch competitive products.
• Strong strategic, analytical, and leadership skills.
• Excellent communication skills with an ability to cater to diverse audiences.
• Customer-first mindset with a drive for creating outstanding user experiences.
• Knowledge of agile development and product management best practices.

The client culture

• Open and transparent, they share knowledge & experience, and encourage everyone to contribute so we can all learn together.
• Actively encouragement and support self-development
• Listen respectfully, ensuring everyone’s opinions are equally heard and carefully considered
• Work together, collaborating effectively across teams, departments and locations.
• Strive for best-practice in all they do: treating clients fairly and communicating transparently with colleagues, associates and business partners

Location: London, UK (Hybrid / Remote)