Senior Property Manager

Job Title: Property Manager

Reporting To: General Manager

Hours: 37.5 hours per week, 9am - 5:30pm.

Purpose of the position To provide effective management of all properties within the company’s property management portfolio, ensuring effective communication between freeholders, leaseholders and any other relevant parties.

Work Experience & Skills Essential experience:

• 2 years’ experience in any sector of the Property Industry in a customer-facing capacity

Desirable qualifications:

• 2 Years’ or more experience in residential or commercial property management

Responsibilities & Duties

• Manage the day-to-day requirements of properties within a designated property portfolio of up 1500 units.
• Manage ongoing maintenance demands for each property within the portfolio such as annual fire risk assessments, engineering and mechanical assessments and regular electrical testing such as fixed wiring and entry systems.
• React to and address maintenance reports received from Freeholders, Leaseholders, Management companies and, where applicable, tenants.
• Manage a pool of authorised contractors to address all aspects of ongoing building maintenance for each property within the portfolio.
• Create, approve and operate an annual service charge budget for each property within the portfolio.
• Respond to general enquiries from Freeholders, Leaseholders, Management Companies and, where applicable, Tenants, in a timely and professional manner.
• Organise and attend Directors Meetings, where applicable, for properties within the portfolio if applicable.
• Organise and attend Annual General Meetings, where applicable, for properties within the portfolio, as required.
• Organise and attend regular Leaseholder meetings and build a good working relationship with leaseholders through regular effective communication.
• Make regular visits to each property within the portfolio and carry our regular inspections of contractor works to ensure quality and value for money.
• Comply with all requirements of the Governing body, ARMA, and the ISO 9001:2015 Quality Management standard.
• Any other applicable duties as assigned by the Management, with due time and notice given.

Personal Qualities & Behavioural Traits Essential qualities or behaviours:

• Ability to manage own workload with minimal supervision.
• Ability to keep to dates and times.
• Ability to learn new skills through internal and external training.
• Proactive Approach to problem solving.
• Approachable nature with a good positive can-do attitude. Comfortable presenting in front of small groups and answering questions as part of a small team or panel.

Desirable qualities or behaviours:

• Ability to produce detailed reports and documentation when required. Ability to produce, administer and amend service charge budgets.
• Highly Approachable nature with a can-do attitude.
• At home presenting in front of groups of any size and fielding questions individually or as part of a team or panel.

Relationships Details of relationships relevant to this role:

• This position will be overseen by the General Manager with ongoing support and supervision.
• This position will be a member of one of our 3 property management teams - Local, National and Estates - and will report to the respective Team Leader.
• This position will be required to establish positive relationships with Freeholders, Leaseholders and Contractors to ensure effective management and communication of each block.

Qualifications & Education

• Educated to 'A’ Level standards or equivalent
• GCSE grades A-C in English
• Ideally Associate level IRPM essential (must be willing to work towards next level of accreditation)
• Relevant industry qualifications
• Customer service qualifications desirable

Jackson Sims Recruitment, specialists in Block & Estate Management, is a property management recruitment company operating in London and the UK. Should you be a candidate or client working in property management we have a multitude of recruitment services that can be tailored to you