Senior Quality Assurance

Technique Recruitment Solutions are working with a full service global supplier of innovative and sustainable plastic packaging solutions based in North Norfolk. The Quality Assurance Engineer will support the Quality Manager and quality team in achieving adherence to the quality standards according to legislation and procedures.
Job Purpose
To support the Quality Manager and quality team in achieving adherence to the company quality standards , according to legislation and procedures. Active involvement in the drive for change and continuous improvement. This role is key to the companies’ achievement of World Class Manufacturing and a ‘zero defects’ culture.
The successful candidate will have experience of working within Quality preferably within a FMCG environment , and BRC and ISO standards 
Main areas of responsibility
·    Performance testing of current products, to ensure adherence to specification.
·    Measurement analysis using all facilities available and transferring data to spreadsheets.
·    Set up of SPC & monitoring on key products to measure process capability.
·    Support the investigation, RC & CAPA for external and internal Non-Conformances.
·    Apply problem solving principles (7-Step, 5 Whys etc) to Non -Conformances, Investigations and other.
·    Perform and document internal audits & associated CAPA. Implement CAPA.
·    Support and active involvement in external audits (such as BRCGS and/or, ISO 90001 ISO(phone number removed), ISO 45001).
·    Development of New and Existing WI’s/SOP’s, Quality Documents, policies & procedures.
·    Maintenance & upkeep of Quality reference samples & systems.
·    Customer Documentation – DoC CoC, CofA, Questionnaires etc.
·    Ensure the calibration system is kept up to date (internal and external calibration).
·    Prepare reports to communicate outcomes of quality activities.
·    Quality representation in meetings as required.
·    Active involvement in promoting a proactive Quality & Safety Culture to the site.
·    Provide training and support to Quality Assurance team on systems, policies, procedures, and core processes as required.
Knowledge, Skills & Experience
· Qualified Internal Auditing (BRCGS &/or  ISO9001/ISO (phone number removed))SPC & MSA techniques.
· Coordinate customer complaint end to end process.
· To have experience of product safety - understanding the principles of HACCP,
· Experience in product safety risks and the controls in place to BRCGS  and/ or experience of ISO9001 or ISO 14001 quality management system requirements
· Have knowledge and experience in H&S. (IOSH-desirable  but not essential)
· GCSE English and Maths essential or equivalent level
· Problem Solving techniques/ RCA.
· Laboratory experience (beneficial but not essential)
· Six Sigma Green Belt Status (beneficial but not essential)