AddressAbout this role
This is a senior technology role focused on Quality Engineering with an opportunity to lead the strategy, practice and governance of the Quality Engineering domain. The successful candidate will directly lead a Quality Centre of Excellence (CoE) within the organisation, have matrix leadership of nearly 100 Quality Engineering associates, and have responsibility for shaping the next phase of our journey in Quality Practice.
They should have a proven track record working across a matrixed organisation to deliver a modern, agile approach to quality. They should be able to demonstrate results that show a clear approach to simplify, standardise and automate relevant practice. They should be comfortable collaborating with a senior technology peer group, both within the UK and a wider Enterprise.
More than anything we are looking for an passionate, autonomous self-starter who is keen to have a broad strategic impact and drive their personal approach to quality into an organisation of around 100+ quality practitioners.
What you’ll do
- Reporting into the Director of Engineering responsible for Quality practice, you’ll shape the strategy and direction for quality in the UK landscape.
- You’ll work closely with the Senior Quality Engineering Manager for Enterprise Tooling who is responsible for implementing the Enterprise roadmap for quality in the UK
- Lead a Centre of Excellence focused on Quality practice, process and governance for the UK business (potentially including approx. three direct reports) and establish a multi-year strategy
- Work with UK Technology leadership on continuing to evolve the Quality Engineering domain and organisational construct, ensuring it continually meets the needs of the business in the most efficient and effective way.
- Lead the wider community of quality practitioners, inspiring them to adopt and engage with the “quality mindset”.
- Accountable for the main quality governance processes within a regulated organisation.
- Foster a culture of knowledge sharing by acting as a thought catalyst by keeping the Quality Engineering community up to date on industry, enterprise and business trends. Inject this context into technology decisions
- Coach and mentor a new breed of Senior Quality engineers, acting as a beacon for the wider function.
What we’re looking for:
- You are skilled and knowledgeable across Quality Engineering practises, governance and technologies
- You are comfortable in reaching technical trade-offs between short-term team and long-term business needs.
- You are willing and excited to get into the guts of a completely data-driven, highly regulated industry with a lot of existing complexity.
- You work well with diverse teams, partnering across the organisation to navigate an ambiguous and quickly changing environment.
- You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste
Where and how you'll work
This is a permanent position and is based from either our Nottingham or London offices.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays.
Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.
What’s in it for you
- Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation
- We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve
- We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future
- We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
- Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
- Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:
- REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
- OutFront – to provide LGBTQ+ support for all associates
- Mind Your Mind – signposting support and promoting positive mental wellbeing for all
- Women in Tech – promoting an inclusive environment in tech
- EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Who We Are
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
