Address
Form of work
SalaryKettering
Hours - Monday to Friday 37.5 hrs
Salary - 27-29k plus benefits - pension, healthcare, gym membership etc
Our client, a leading company in their field are recruiting a Senior Sales Administrator to join their team at their Kettering office. The successful candidate will play a crucial role in managing sales enquiries, processing orders, and maintaining strong customer relationships.
Responsibilities:
- Gain comprehensive knowledge of the company's products, including in-house manufactured products.
- Handle sales enquiries from existing customers and new prospects, providing advice on appropriate solutions and preparing written quotations using the company's CRM system.
- Proactively follow up on all quotations to maximise business opportunities.
- Plan and prioritise sales activities effectively using the CRM system.
- Arrange and conduct customer site visits to foster relationships and explore additional business opportunities, primarily with local companies.
- Process sales orders and raise purchase orders accurately and efficiently.
- Maintain and update the contact database to facilitate effective account management and targeted marketing efforts.
- Monitor and ensure stock levels for relevant items are maintained.
- Assist the Systems team in preparing quotations.
- Participate in training new staff members.
- Log non-conformances as necessary and ensure customer satisfaction.
- Provide backup support to the sales office manager when required.
- Strong work ethic and commitment to delivering excellent customer service.
- Excellent verbal and written communication skills.
- Professional demeanour in all customer interactions.
- Ability to quickly grasp complex technical and IT products.
- Strong multitasking abilities and ability to work well under pressure.
- Familiarity with Microsoft Office and CRM systems preferred.
- Experience in purchasing is advantageous.
- Proficiency in spreadsheet software, particularly Excel.
- Minimum of 3 years' experience in sales administration.
- 37.5 hours per week on site at Kettering office.
- Monday to Thursday: 9.00 to 17.30, Friday: 8.30 to 17.00.
- 28 days holiday including bank holidays, increasing by 1 day per year of service up to a maximum of 33 days
