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Form of work
SalaryForde Recruitment are delighted to be working on behalf of our market leading client in their search for a senior internal sales executive at their site in Sheffield.
Suitable candidates must be able to achieve the targeted growth of revenue and profitability through the development of current transactional customer base and new business development opportunities. As well as day to day interactions on the phone evaluating enquiries, producing quotations and maximising opportunities.
Salary: GBP28,000-GBP30,000
Location: Sheffield
Hours: 08 00
Scope of the role
For a defined set of existing and potential new customer accounts:
Create, develop, and maintain relationship.
Drive repeat trading.
Service focus.
Drive the new business focus and the sales team s budget.
To achieve the targeted growth of revenue and profitability through the development of current transactional customer base and new business development opportunities.
Responsibilities
- Build key relationships to ensure loyalty, return business and sustained trading
- Deliver a high level of customer service at all times ensuring our best in class position
- Evaluate enquiries via telephone
- Produce quotations based on agreed commercial policies
- Follow up quotation in pursuit of orders and gaining commercial feedback, and response accordingly
- Seek to maximise all enquires/opportunities and apply added value where possible, through product and service differentiation
- Aim to develop trading customers and repeat business
- Escalate, for support, any potential opportunity for new/repeat/contractual business , then to follow the Future One framework
- Proactive customer telephone calls to allocated customer base to create opportunities and orders. (i.e. based on customer underperformance, or opportunities such as Op Stock).
- Ensure maintenance of individual customer plans, development platforms and CRM files where necessary
- Overcome objection to the achievement of individual and shared KPI s & sales targets
- Grow profitability, control costs and maximise efficiency for the suite of allocated transactional accounts
- Action inbound traffic from new customer to identify and evaluate potential new business opportunities
- Drive and undertake project-based new business to identify and evaluate potential new strategic customers and/or new business opportunities. Undertaken through as directed by the Management Team.
- To manage development targets to a position of sustained transactional trading, and then identify opportunity for conversation to contractual business
- Grow the revenue for the suite of allocated transactional accounts
- Face to face - Customer visits may also be undertaken with use of a company pool car, or via Teams calls
- Support the Management Team in marketing the brand, where and when appropriate
Requirements
- Minimum 2 years experience of working in a Customer centric environment with a focus on delivering high levels of customer service
- Experience of engaging with customers, either face-to-face or telephone
- Experience of operating in target driven Sales environment
- Experience working in a fast paced environment
- Results focused/target driven
- PC Literate familiar with Microsoft 365 and CRM systems.
Benefits
- 25 days holidays
- Life Assurance x3 BAS
- Employer pension contribution of 3%
- Bonus scheme 5% of basic annual salary based on company target achievement.
This vacancy is being advertised on behalf of Forde Recruitment Ltd who are operating as an Employment Business. Unfortunately, due to the high volumes of applications we are currently receiving, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion and continue to search on our website for additional opportunities.
