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Salary Sabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expertise and solutions that our customers’ need to respond to the ever-changing world. Our powerhouse products and expertise are mainly around creating state-of-the-art real-time communications platforms, and contact centre system integration. As Sabio we love what we do. We love to learn, we love to experiment, and we love to build the best products, deliver the customer experience we can using the best tools we can find and build. We're brave, we work hard and at our core we are about quality. We want to be challenged and be encouraged to 'dare'. We have a strong problem-solving engineering background and ‘can-do’ attitude, which remains at the centre of everything we do.
We are currently looking for a passionate and enthusiastic Senior Salesforce Administrator reporting into our Global Data Integration and Systems Manager. The ideal candidate will have a deep understanding of Salesforce administration, excellent problem-solving skills, and a proven track record of implementing and managing complex Salesforce solutions. As the Senior Salesforce Administrator, you'll primarily be responsible for the ongoing configuration, maintenance and administration of the platform, whilst also driving integrations and process improvement.
We are currently looking for a passionate and enthusiastic Senior Salesforce Administrator reporting into our Global Data Integration and Systems Manager. The ideal candidate will have a deep understanding of Salesforce administration, excellent problem-solving skills, and a proven track record of implementing and managing complex Salesforce solutions. As the Senior Salesforce Administrator, you'll primarily be responsible for the ongoing configuration, maintenance and administration of the platform, whilst also driving integrations and process improvement.
Key Responsibilities
- Perform advanced Salesforce administration tasks, including user management, security settings, profiles, roles, and permission sets.
- Configure and customize Salesforce to meet business requirements, ensuring optimal functionality and user experience.
- Integrate Salesforce with other business systems and applications, ensuring seamless data flow and process automation.
- Collaborate with cross-functional teams to design and implement integrations with third-party tools and platforms.
- Lead the design, development, and implementation of custom solutions on the Salesforce platform. Design and implement complex flows to suit business requirements.
- Collaborate with developers to implement Apex code, Visualforce pages, Lightning components, and other customization as needed.
- Implement and maintain data quality processes, including data cleansing, deduplication, and migration.
- Create and maintain data models, ensuring accurate and efficient data storage and retrieval.
- Design and create custom reports and dashboards to provide insights into key business metrics.
- Provide training and support to end-users, ensuring they can effectively utilise Salesforce features and functionalities.
- Troubleshoot and resolve user issues in a timely and efficient manner.
- Stay current with Salesforce updates and best practices, ensuring the organization is leveraging the latest features and functionalities.
Skills Knowledge and Expertise
Skills –
- Ability to collaborate with cross-functional teams, including developers, business analysts, and other stakeholders.
- Team player with strong interpersonal skills.
- Ability to align Salesforce solutions with broader business goals and strategies.
- Vision to identify opportunities for process improvements and optimisation
Knowledge –
- Strong knowledge on Sales Cloud
- Awareness of the Salesforce AppExchange and the ability to evaluate and integrate third-party applications.
- Knowledge of Salesforce ecosystem trends and emerging technologies
- Knowledge of governance best practices to ensure the stability and scalability of the Salesforce platform.
- Familiarity with release management and change control processes
Essential -
- Salesforce Admin Certification
- 3 + Years Salesforce experience
- Competent/Experienced knowledge with Flow.
- Excellent written and verbal communication skills.
- Self-motivated, Adaptable and flexible to change
Beneficial
- Salesforce Admin Advance Certification
- Exposure to FinancialForce
- Experience working with Salesforce Commission tool, ideally Xactly.
- Experience working with business analytics tool such a Power BI/Tableau
Benefits
This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.
Benefits may include:
Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning
Plus many more! (Benefits are dependant on your base location.)
The Small Print
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Benefits may include:
Pension Scheme
Remote/Flexible work
Life insurance
Private health and dental care
Cycle to work
28 days paid holiday a year- (this includes three Sabio days)
LinkedIn Learning
Plus many more! (Benefits are dependant on your base location.)
The Small Print
Strictly No Agencies; any submission of resumes without prior request from Sabio Group will not be deemed as an introduction and therefore will not warrant an introduction fee. All applicants must have the right to work in the territory to which the role relates (UK & EU). Sabio Group are unable to offer sponsorship on any roles advertised.
Department
IT
Employment Type
Full Time
Location
London
Reporting to
Global Data Integration and Systems Manager
