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Form of work
SalaryIn this position, you will play a key role in the sale of our full range of plumbing and heating supply products therefore previous sales experience in a similar role within a builder's or plumber's merchant environment is essential.
Responsibilities and Duties
- Providing quotations for customers
- Dealing with customers both face to face and over the telephone
- Giving excellent customer service and sound product advice
- Taking a proactive approach to plumbing and heating product sales, using every opportunity to make or increase a sale.
- Use a customer relationship management system (CRM) holding a portfolio of 50 + customers
- Generate new business with existing and new customers
- Upsell and gap analysis on existing customers
- Cold calling
- Lead qualifying
- Quote follow up
Qualifications and Skills
- Motivated, energetic, enthusiastic, self-driven, positive attitude
- Sound plumbing and heating supplies knowledge is essential
- Previous sales experience in a plumber's or builder's merchant environment is essential
- Strong sales experience is essential for this role
- Confident dealing with customers
- The ability to build great customer relationships
- A good telephone manner, excellent communication and interpersonal skill
- Computer literate.
Benefits
- A competitive pay package
- Generous discretionary bonus scheme
- Substantial staff discounts
- Training and development opportunities
- Holiday scheme which rewards length of service
- Perkbox discounts
- Contributory Pension Scheme
- Financial planning support
- Cycle to work scheme
- Employee Assistance Program
- Enhanced maternity/ paternity pay
- Mental health support
MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 125 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!
